1 reviews | Active since Member
My order was cancelled by your system on Saturday but the payment went off my account. I was told to wait 48 hours by Josh on Saturday.
Today still no credit, when I call your call centre Jaimey drops the call in my ear then another consultant tells me it was NOT automatically done, a manual request must be done which will take ANOTHER 24 hours.
I am NOT waiting 24 hours, I want the funds credited back into my Capitec account before 12.
I was one of the influences used when sixty60 launched so this to me is poor and unacceptable service.
If my refund does not reflect by 1 I am pasting this on all my social media platforms, and I will never use sixty60 again.
Order number: 99153184A