Fixing the Tilers mess

We had some tiling done in a new house we are building, the tiller in his wisdom decided to make the hole for the shower mixer 100mm by 100mm. This mean that the round cover place did not cover the hole.<br> <br> Chopping out porcelain tiles was not an option, so I went around to all the local bathroom suppliers asking if I could get a bigger cover place. Most said no sorry we don't do Grohe, the others just said no, we don't stock anything but the mixer..<br> <br> So I googled and contacted Grohe, I received an email response and 2 days later a courier delivered two cover plates to me.<br> <br> What fantastic customer service.