Exceptional Service and Very Helpful

After having a horrible experience at a Grooms World branch in Rooihuiskraal my husband contacted Grooms World Clubview for assistance. What a wonderful and helpful experience! The receptionist informed us to bring our dog immediately and that they will assist while I wait. ( This after walking out at other doggy parlour for horrible service) Upon arrival my dog was calm, happy. The service received was unbeatable. Not only were they more than helpful but they went the extra mile in assisting my dog immediately. This all for wanting to please the client and help! Even though no appointment was made. I was more than willing to wait but the lady assisting would have none of it and wanted to assist upon hearing about our horrible experience at Grooms World Rooihuiskraal. Even though this parlor is quite out of our way I will definitely only make use of it. I would also recommend all dog / animal lovers who in future want to make use of them to give them a try. For the owner of the business I would like to inform them that they have an AMAZING receptionist/lady in charge. Friendly, helpful and a real peoples person...even more a real dog person! Thanks a million!!