Active since Nov 2009
11
Reviews
0
Industries
Reviews
11 reviews59 months ago
Great online shopping experience!
Great online shopping experience, recently bought a Canister Filter for my aquarium from them. Feedback was quick, clear, and concise. Shipping was fast and the item was packaged correctly. Would highly recommend them to anyone.
53 replies
85 months ago
Bad service from mobicredit won't ever recommend them...
I have been unable to make online purchases with my Mobicredit account since the 22nd of April. My account has been paid up in full each and every month since getting the account. Yet for the past 10 days, I am not able to make any purchases using it. I have made 3 calls during those 10 days the first was on 25th, the second was on the 26th and the last on the 30th. I have also sent multiple e-mails to there complaints department without ANY replies. And each time the person on the other side tells me that they are escalating my problem and sending out an e-mail and that they are looking at the issue. And when I push them and ask if I can speak to this person they either tell me that they aren't at the desk or aren't in the office at the moment. Why on earth is there only a single person managing the accounts of people? Should there not be more people? And why aren't we allowed to talk to these people to get our accounts sorted out? 10 days to sort out something like an online account is not acceptable. I am paying a monthly service fee for a service I am clearly not getting.
56 replies
102 months ago
Do not do business with Faithmovers
On the 30th I organized a move with faithmovers from my current home in Centurion to my new one approximately 9km away. We arranged a time per email for 6:00AM on the 30th of November 2017. The truck arrived an hour late at 7:00AM. There was also no bakkie accompanying the truck as per requested via e-mail and paid by deposit. The truck was to large to enter the complex as the limit was 2.5 tons. The driver then without my permission bribed the guard with R300 to enter the premises and the truck got stuck halfway in the complex and had a mechanical failure. I paid the deposit amount of R1100 for a working truck and a bakkie. I got neither. I also paid for the truck to be on time and not to be late. As I signed a written agreement for my move to a new house. That agreement was not met by faithmovers, due to lack of working equipment and a bakkie which was needed to get into the complex. I am also aware that they use different names for the company including: “United Movers”, “VP Porjects”, “Faithmovers”, “Hastagv Logistics” and that the address on their website: http://www.faithmovers.co.za/ does not contain the correct address for your business as I visited the address. And that they regularly advertise on Gumtree, OLX, Ananzi, Junkmail, Marketspace, Locanto and Adsza. As of today I am yet to receive my refund...
0 replies
106 months ago
Bad customer service and feedback
<p>On the 11th of August 2017, I decided to upgrade my contract as my old cell phone has been giving me problems. I decided to go through the website as I did not have time to go in and do it. Long story short after 48 hours I gave Vodacom a call asking their progress on my phone delivery, only to find out the order was canceled for some reason.<br /><br />So I enquired as to why it was canceled with neither the helpdesk or the department's manager being able to tell me the reason why the order was canceled and why I received zero phone calls or notifications regarding the cancellation. I was then put through to their online orders department where I was informed that my phone was out on some sort of blacklist.<br /><br />Strange I thought because I could still use my phone, and why would the orders department pick up on the issue and not all the other departments I was passed onto? Even stranger according to all the other departments there was no reason given to why my order was canceled. And even more, suspect I was not informed of this blacklisting yet Vodacom kept taking money from my account.<br /><br />I find it rather disturbing that should I have been a suspect or a criminal that Vodacom would have flat out ignored this fact and keep taking money even though the account was flagged as being suspect. And throughout these issues, I got zero notifications regarding either the blacklisting or the cancellation of my online order.</p>
122 replies
108 months ago
Atrocious service received from Nedbank Life Style Center Centurion.
<p>This has now become totally unacceptable my wife applied for a loan on May the 26th it has now been more than a WEEK and still no word from Nedbank. Even more shocking is the gross negligence on Nedbank’s part for losing all of her documents and then asking her to re-submit it again. And this was brought to her attention only when she phoned to find out what the delay was. How can a bank lose a client’s sensitive documentation like that? After re-submitting her documentation and having to visit the branch AGAIN only to have to phone again to find out what the delay is, only to hear that the documentation was not scanned properly. Which was not the case she then visited the branch AGAIN and re-submitted those documents for approval. And after ANOTHER delay and her needing to do follow up calls and e-mails the same excuse was given to her regarding the quality of the scanned documents. After multiple calls and promises by yourself and the branch to call her back and give her a status update of the situation, no calls or actions have been taken. She has been doing all the follow-up work calling and sending e-mail should that not be your job? This is highly unprofessional and extremely disappointing as she is a long-time client of yours.</p>
168 replies
124 months ago
Telkom debiting account 3 months after cancelation
According too Telkom I still owe an outstanding amount of R1,062.31 on my account even thought my last amount should have gone off on the 11th of December as per one month notice period. The above amount was once again debited from my account the 1st of January 2016. Even though I went to your Centurion office on the 11th of November 2015 to cancel the line. It is now been 3 months, why is my account being debited for a service I am no longer using?<br> <br> I logged a dispute on the 5th of January 2015 (ref no. 27828270) and was told the amount will reflect on my account the following month which it has not yet happened. I then logged another call to follow up on this on the 21st of January 2016 (ref no. 27858885). I then received a call on the 4th of February informing me that the money will reflect in my account within 5 working days. It has now been almost 2 weeks. <br> <br> I phoned again today and logged another call with Rachel Ndlovu, and I was promised high and low that someone would get back to me today. But I am still waiting for said call.<br>
75 replies
124 months ago
Still no service from PG Auto Glass
On the 21st of January 2016 I registered a claim with my insurance company for a replacement windscreen for my Hyundai i10. (BC39RC GP) The claim was processed with no issues, I was then told to phone my nearest PG Auto glass branch which is Centurion to make sure they have stock and are ready for me. It took me 4 days to get them on the line, they either don't answer their phones, place you on hold or put the phone down. I have even tried your support agent \Andrew\" on your website I furnished him with my details and I was told they would call me back. I then contracted their national number and spoke with a lady who yet again took my details, after which she said she will call me back in 15 minutes. I received a call back and was informed that she contacted the Centurion branch and that they will contact me back in regards to a replacement windscreen. This was 3 weeks ago. After expressing my grievances on Hellopeter and Facebook I was contacted by a regional manager and promised that I will be contacted within 2 working days. This is 2 weeks ago... http://hellopeter.com/pg-glass/complaints/terrible-service-from-pg-auto-glass-1948683"
75 replies
124 months ago
Terrible Service from PG Auto Glass
On the 21st of January 2016 I registered a claim with my insurance company for a replacement windscreen for my Hyundai i10. The claim was processed with no issues, I was then told to phone my nearest PG Auto glass branch which is Centurion to make sure they have stock and are ready for me. It took me 4 days to get them on the line, they either don't answer their phones, place you on hold or put the phone down. I then tried their support agent \Andrew"on their website I furnished him with my details and I was told they would call me back. This is 3 days ago and no one has contracted me.<br> <br> I then contracted their national number and spoke with a lady who yet again took my details"
75 replies
126 months ago
Connectivity issues since day one...
I applied for a Cell-C data contract on the 1/11/2015 (30GB anytime, 30 Nitetime) and from the start I have had slow download speeds and almost no connectivity even though my signal strength is 100% It is almost impossible to browse the internet between the hours of 17:00 and 22:00 during the evenings. I logged the call on reference number 5110902624, I was contacted by their technical department and informed that the tower in our area was overloaded and that they are looking into it. It has now been 2 weeks and it has got progressively worse and worse. I am now paying for a service that is now un-usable. Please Cell C fix this!
75 replies
134 months ago
Exceptional Service and Very Helpful
After having a horrible experience at a Grooms World branch in Rooihuiskraal my husband contacted Grooms World Clubview for assistance. What a wonderful and helpful experience! The receptionist informed us to bring our dog immediately and that they will assist while I wait. ( This after walking out at other doggy parlour for horrible service) Upon arrival my dog was calm, happy. The service received was unbeatable. Not only were they more than helpful but they went the extra mile in assisting my dog immediately. This all for wanting to please the client and help! Even though no appointment was made. I was more than willing to wait but the lady assisting would have none of it and wanted to assist upon hearing about our horrible experience at Grooms World Rooihuiskraal. Even though this parlor is quite out of our way I will definitely only make use of it. I would also recommend all dog / animal lovers who in future want to make use of them to give them a try. For the owner of the business I would like to inform them that they have an AMAZING receptionist/lady in charge. Friendly, helpful and a real peoples person...even more a real dog person! Thanks a million!!
0 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (45.45454545454545%)
1 Star
4 (36.36363636363637%)