Groovy baby apparel
3.9|47 reviews
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Christie C
1 reviews | Active since Member
08 Apr 2021, 08:38
WORST SERVICE
WORST service. Truly not happy with the lack of communication. A customer should not have to run after a service like this. I've had to reach out to your sales rep EVERY SINGLE TIME. Responds when they want to and with answers that don't have a clear message. Groovy Baby Apparel don't even talk your calls. I so called "won" overnight shipping LAST Thursday, yet I'm STILL waiting for my package. NOT even a tracking number has been given to me? Messages after messages, and still nothing. Please send my package or refund my money.
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Replies (106)Groovy baby apparel 's replyOfficial
08 Apr 2021, 09:39Hi Christie we’re so sorry for your experience with our store ,we are doing our best to increase our staff during this time period as we are assisting on every platform ,all prize winners parcels are on their way ❤as the public holiday did affect our working times
Best regards,
Groovy baby apparel 's reply08 Apr 2021, 09:39
Official
Hi Christie we’re so sorry for your experience with our store ,we are doing our best to increase our staff during this time period as we are assisting on every platform ,all prize winners parcels are on their way ❤as the public holiday did affect our working times
Best regards,
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Christie C's updateReviewer Update
09 Apr 2021, 11:14STILL awaiting a response as to where my purchased items are?
Invalid tracking number given as "shipment not found" keeps showing.
Please refund my money.
The more answers I ask for, the longer the delay in response.
Invalid tracking number given as "shipment not found" keeps showing.
Please refund my money.
The more answers I ask for, the longer the delay in response.
CC
Christie C's update09 Apr 2021, 11:14
Reviewer Update
STILL awaiting a response as to where my purchased items are?
Invalid tracking number given as "shipment not found" keeps showing.
Please refund my money.
The more answers I ask for, the longer the delay in response.
Invalid tracking number given as "shipment not found" keeps showing.
Please refund my money.
The more answers I ask for, the longer the delay in response.