1 reviews | Active since Member
Worst mistake of my life buying a car from Nissan Group 1 Stellenbosch. Upon arriving at the dealership the car wasn't even on the floor, the sales lady Olona Xali sent me a whatsapp while l was on my way notifying me of the delay in her getting the car from wherever, then was made to wait a whole 45 minutes. Eventually she arrived not even remorseful nor apologetic about having me and my family wait on her, then gifted me with a bouquet of 7 roses that was obviously an afterthought. To put the final nail in the coffin the car l took home was infested with fleas. When l took the car back a guy that works there told me that they Transport their dogs in these cars, when l told Olona Xali that, she then called me with an attitude with the guy now changing his statement. If u are planning on buying a car stay as far away from this dealership. Olona Xali has zero regard for customer service, yelling and screaming at me as if lm her child because she doesn't know how to treat a customer. This car is a new 2024 Nissan qashqai which lm paying half a million for yet l'm receiving mediocre service from a person who clearly never went through customer service training, all she knows is to scream and shout when addressing a customer as is she works in a shebeen.