Grundig Brand Destruction

Grundig, premium prices, good products, pathetic support for product failure. Grundig subcontracts repairs to Defy. Defy subcontracts the repairs to independent contractors. Completely disorganised, no feed back, no spares, unkept promises The only cer*****y is that you will be frustrated and have to wait much longer than you expect. And then wait some more. In hindsight it would have served me better to have bought a cheap machine and when it breaks just replace it with another cheap machine. Ans still have change. Such a pity that while the product is good the employees destroy the brand.