Not bad service but, NO SERVICE!

GD - 20222

On Sat 2022/01/08 09:06 I send this letter here below to 'consumer.careline@gsk.com'

"Good day I’m using your produckt for many years now. I bought a pack of “Sticks” but with big disappointment! When you open one of the sticks, it is just powder everywhere. Not a good product. I took it back to Checkers where I bought it. Ryno van Niekerk told me to contact you directly as he is not allowed to take it back. Here are picks of product and the slip and his detail. Hope to hear from you soon. TX! Nico Fourie - 082 803 3345"

On Sat 2022/01/08 09:07 - I was replied with this: "Thank you for contacting GSK Consumer Relations. We have received your email and a member of our consumer relations team will be in touch shortly, your reference case number is: CASE 03148172."

On Tue 2022/01/11 18:06 I send this below: "NO REPLY!!!!!!!!

Nico Fourie - 082 803 3345"

On Tue 2022/01/11 18:07 - I was replied with this: Thank you for contacting GSK Consumer Relations. We have received your email and a member of our consumer relations team will be in touch shortly, your reference case number is: CASE 03157301.

Someone from Europe somewhere phone at a stage and that was it.

My email was off for some time and on Thu 2022/01/27 12:38 I send: " "GD I think it is time for me to escalate this to HelloPeter and on Facebook. I can’t believe you can be so ignorant! Nico Fourie - 082 803 3345"

Then on Thu 2022/01/27 12:41 I received this: "Thank you for contacting GSK Consumer Relations. We have received your email and a member of our consumer relations team will be in touch shortly, your reference case number is: CASE 03218339."

Where is the customer services in South Africa?