GTASA - Global Travel Alliance SA
Verified Business
GTASA - Global Travel Alliance SA
Verified Business
4 Reviews (last 12 months)
Responds in 944 hours 32 min
Performance(last 12 months):
0Trustindex Rating
#9Ranked In Travel & Vacation
944 hours 32 minutesAverage Time To Reply
-100 NPSRecommended: Unlikely
Replied to 75% of negative reviews
Typically takes less than 944 hours 32 min to reply
TrustIndex
0
Score
Ranking
#9
in Travel & Vacation
Avg Reply
944 hours 32 minutes
NPS Score
-100
Recommended: Unlikely
Replied to 75% of negative reviews
Typically takes less than 944 hours 32 min to reply
Review Distribution
1|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePK
Patsy K
1 reviews | Active since Jan 2020
14 Jan 2026, 13:13
GLOBAL TRAVEL FRIENDLY SERVICE - NOT!!!!
Been one of those unfortunate sucker members since 2017 and been paying diligently every single year. (according to my statements). While busy with my banking app I see this huge deduction go off for EZT travel and I'm thinking ****! I know I didn't book or make any travel arrangements and I cancelled the "unauthorized" payment with immediate effect. A day or two later I receive these threatening emails because my account is in arrears and I will be handed over to a lawyer. I phoned the gentleman sending the pleasant mails, Renaldo Adams, and explained to him what happened and that I will pay the "arrears" and sort out the debit order as soon as I can get to my bank. (We live on a farm). He totally understood and then a few days later came the next threating email from him accusing me of placing GTA travel in ill repute by claiming they have no right to debit my account. Now I have never used this account and the free accommodation we received when we joined was so ****py we hardly slept that evening, yet we continued paying without complaining. I could not even remember why we joined and had to ask Renaldo to send me a list of benefits. Well Renaldo, your pleasant emails have most certainly succeeded in leaving a very BITTER taste in my mouth. I sincerely apologize for not realizing that EZT travel is in fact GTASA!!!
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Patsy K
1 reviews | Active since Jan 2020
14 Jan 2026, 13:13
GLOBAL TRAVEL FRIENDLY SERVICE - NOT!!!!
Been one of those unfortunate sucker members since 2017 and been paying diligently every single year. (according to my statements). While busy with my banking app I see this huge deduction go off for EZT travel and I'm thinking ****! I know I didn't book or make any travel arrangements and I cancelled the "unauthorized" payment with immediate effect. A day or two later I receive these threatening emails because my account is in arrears and I will be handed over to a lawyer. I phoned the gentleman sending the pleasant mails, Renaldo Adams, and explained to him what happened and that I will pay the "arrears" and sort out the debit order as soon as I can get to my bank. (We live on a farm). He totally understood and then a few days later came the next threating email from him accusing me of placing GTA travel in ill repute by claiming they have no right to debit my account. Now I have never used this account and the free accommodation we received when we joined was so ****py we hardly slept that evening, yet we continued paying without complaining. I could not even remember why we joined and had to ask Renaldo to send me a list of benefits. Well Renaldo, your pleasant emails have most certainly succeeded in leaving a very BITTER taste in my mouth. I sincerely apologize for not realizing that EZT travel is in fact GTASA!!!
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Replies (0)YD
Yvonne D
1 reviews | Active since Jan 2020
10 Nov 2025, 04:18
Caught to pay 30 years subs to Global Travel Alliance SA
I paid up my Holiday Shares 2 years ago, when I tried to cancel the monthly subscription fee, I was told I signed up for 30 years...when I looked at the documents signed, right at the bottom of the amount payable they inserted 30 years, when I spoke to my nieces who was with me, they remembered the person assisting us took the paperwork to be signed after I signed, coming back they made a big fuss that I was now a life-long member. Is there anyone else that was caught in this manner. It is now 9 years, and I am still paying for something that I never get to use. Sad that companies with little schemes can tie a person down for 30 years.
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Yvonne D
1 reviews | Active since Jan 2020
10 Nov 2025, 04:18
Caught to pay 30 years subs to Global Travel Alliance SA
I paid up my Holiday Shares 2 years ago, when I tried to cancel the monthly subscription fee, I was told I signed up for 30 years...when I looked at the documents signed, right at the bottom of the amount payable they inserted 30 years, when I spoke to my nieces who was with me, they remembered the person assisting us took the paperwork to be signed after I signed, coming back they made a big fuss that I was now a life-long member. Is there anyone else that was caught in this manner. It is now 9 years, and I am still paying for something that I never get to use. Sad that companies with little schemes can tie a person down for 30 years.
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Replies (0)LP
Lotter P
1 reviews | Active since Jan 2020
8 Aug 2025, 06:52
STRUGGLE TO CANCEL DECEASED PERSONS CONTRACT 8/8/2025
Dont let these people fool you, We tried to cancel my deceased mothers contract for 4 years already. The debit order goes off in August yearly. The Code on the bank statement is EZT TRAVEL. We have gone down to ABSA to try and get hold of a number to call. There is NO Contact number on their system. for EZT traveL. This year I am cancelled the policy from banks side. Lone behold, an email to ask for funds. But now I have a contact number and person. I call up. I must pay the R2743.00 to clear the account then I can cancel the contract. DAYLIGHT *******!
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Lotter P
1 reviews | Active since Jan 2020
8 Aug 2025, 06:52
STRUGGLE TO CANCEL DECEASED PERSONS CONTRACT 8/8/2025
Dont let these people fool you, We tried to cancel my deceased mothers contract for 4 years already. The debit order goes off in August yearly. The Code on the bank statement is EZT TRAVEL. We have gone down to ABSA to try and get hold of a number to call. There is NO Contact number on their system. for EZT traveL. This year I am cancelled the policy from banks side. Lone behold, an email to ask for funds. But now I have a contact number and person. I call up. I must pay the R2743.00 to clear the account then I can cancel the contract. DAYLIGHT *******!
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Replies (0)MA
Mandy A
1 reviews | Active since Jan 2020
28 Jul 2025, 14:04
Disappointed Pensioner Attempting to Cancel Membership
Shortly after I retired I received a phone call that I had won a prize but needed to attend a presentation. I duly attended, where I found a room full of pensioners who were all lured there with this ‘prize’. I realise that I acted hastily in signing up for this ‘holiday reservation scheme’, since it turned out to be no more than that, such as Lekker Slaap & others, except you do not pay an annual fee to those apps. I have asked to cancel but was told I cannot cancel, but I can try to sell my membership myself, which off course would be impossible. I have now received a schedule from them showing annual fees until 2064, which would mean I would be 115 years old, if I’m still alive. Based on this schedule, they are offering for me to pay R50,000 settlement, then they will cancel. I’m a 76 year old pensioner & cannot afford to pay R50,000. I’m prepared to pay the outstanding amount & then cancel the contract. Due to cost of living, I’ve had to move in with my children, so I cannot afford these fees & least of all the expensive holidays they have on offer. Please be very careful of schemes like these during an emotional time like retiring.
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Mandy A
1 reviews | Active since Jan 2020
28 Jul 2025, 14:04
Disappointed Pensioner Attempting to Cancel Membership
Shortly after I retired I received a phone call that I had won a prize but needed to attend a presentation. I duly attended, where I found a room full of pensioners who were all lured there with this ‘prize’. I realise that I acted hastily in signing up for this ‘holiday reservation scheme’, since it turned out to be no more than that, such as Lekker Slaap & others, except you do not pay an annual fee to those apps. I have asked to cancel but was told I cannot cancel, but I can try to sell my membership myself, which off course would be impossible. I have now received a schedule from them showing annual fees until 2064, which would mean I would be 115 years old, if I’m still alive. Based on this schedule, they are offering for me to pay R50,000 settlement, then they will cancel. I’m a 76 year old pensioner & cannot afford to pay R50,000. I’m prepared to pay the outstanding amount & then cancel the contract. Due to cost of living, I’ve had to move in with my children, so I cannot afford these fees & least of all the expensive holidays they have on offer. Please be very careful of schemes like these during an emotional time like retiring.
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Replies (0)W
Wessel
1 reviews | Active since Jan 2020
15 Jan 2025, 16:43
Only for themselves
Please don't let this people fool you. They don't care about you this you money that the only time they go out of their way to do something. They advertised something and qoute you something else. Ask them too send me the dates that will have the price they said they can do that. They said they will find the best price over all platforms, that a true. They give you and if you get better qoute they got adder stories that you can use sun international website self. But they qoute you of sun international. They website doesn't work
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Wessel
1 reviews | Active since Jan 2020
15 Jan 2025, 16:43
Only for themselves
Please don't let this people fool you. They don't care about you this you money that the only time they go out of their way to do something. They advertised something and qoute you something else. Ask them too send me the dates that will have the price they said they can do that. They said they will find the best price over all platforms, that a true. They give you and if you get better qoute they got adder stories that you can use sun international website self. But they qoute you of sun international. They website doesn't work
0
Replies (0)SM
Stanford M
1 reviews | Active since Jan 2020
28 Aug 2024, 07:48
Good experience
We had an amazing experience with Global Travel Alliance! They went above and beyond to accommodate our requests and tailored our itinerary to suit our needs perfectly. The team was incredibly knowledgeable about our Mauritius package and they provided us with unique experiences that we wouldn't have found on our own. Highly recommend!
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Stanford M
1 reviews | Active since Jan 2020
28 Aug 2024, 07:48
Good experience
We had an amazing experience with Global Travel Alliance! They went above and beyond to accommodate our requests and tailored our itinerary to suit our needs perfectly. The team was incredibly knowledgeable about our Mauritius package and they provided us with unique experiences that we wouldn't have found on our own. Highly recommend!
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Sylvia M
1 reviews | Active since Jan 2020
26 Aug 2024, 10:23
Cancellation that wouldn't be processed
Good day My Dad signed a contract with this company a while ago and then used their services once. Later he decided that he does not want this anymore and wanted to cancel but could not locate their contacts and forgot the agency name (old age). He then cancelled the debit order which triggered them to call him to follow-up on outstanding payment. He requested that the contract be cancelled but up to today they refuse to cancel saying that he must pay the debt first before they can cancel. Is there such a contract where you are not allowed to cancel it until you pay-up?
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Sylvia M
1 reviews | Active since Jan 2020
26 Aug 2024, 10:23
Cancellation that wouldn't be processed
Good day My Dad signed a contract with this company a while ago and then used their services once. Later he decided that he does not want this anymore and wanted to cancel but could not locate their contacts and forgot the agency name (old age). He then cancelled the debit order which triggered them to call him to follow-up on outstanding payment. He requested that the contract be cancelled but up to today they refuse to cancel saying that he must pay the debt first before they can cancel. Is there such a contract where you are not allowed to cancel it until you pay-up?
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
16 Aug 2024, 06:48
still going on no admition of there bad service
so after numerous email phone call and a review i am back to nothing with this company STATEMENT: st325227613415082024 Inbox Global Travel Alliance <no-reply@billdozer.com> Attachments 2:13 AM (6 hours ago) to me Global Travel Alliance Statement Dear: Telani, We trust this message finds you well. At Global Travel Alliance, our dedicated Personal Travel Assistants are always on hand to craft exceptional travel experiences whether locally or international. However, upon reviewing your account, we've observed an outstanding balance as detailed in the attached statement. We understand that outstanding debt can pose challenges, and we are here to assist you in finding a solution that works best for both parties. Our primary goal is to ensure ease with any difficulties you might be facing. Should you wish to explore a personalized payment arrangement, our specialized Collections Department is ready to assist. You can reach them at (+27) 21 833 7100 or via email at Ruweida@gtasa.co.za. Kindly take action by settling the outstanding balance and forwarding proof of payment to Debtors@gtasa.co.za within the next 7 days Please note that if no action is taken, we will initiate collection procedures, which may incur additional costs. Our intention is to prevent this scenario by finding an equitable resolution. Your prompt cooperation in addressing this matter is of high importance to us. Thank you for choosing Global Travel Alliance. We remain committed to serving you and enhancing your travel experiences. To view our latest specials and benefits click here Regards Global Travel Alliance One attachment • Scanned by Gmail Telani Brink <telanibrink@gmail.com> 8:43 AM (0 minutes ago) to debtors, Ruweida hi I have send a lot of email last year to cancel my membership nothing happed and i have send all the proof of the email i have send to you that i have notify you of my cancelation. I am willing to pay 1 month fees as my cancellation month but NOTHING more Please let me know if you will accept this as i am not going to go into any ore correspondence with your company. OR you RUDE staff Regards Telani Brink 0822022108
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
16 Aug 2024, 06:48
still going on no admition of there bad service
so after numerous email phone call and a review i am back to nothing with this company STATEMENT: st325227613415082024 Inbox Global Travel Alliance <no-reply@billdozer.com> Attachments 2:13 AM (6 hours ago) to me Global Travel Alliance Statement Dear: Telani, We trust this message finds you well. At Global Travel Alliance, our dedicated Personal Travel Assistants are always on hand to craft exceptional travel experiences whether locally or international. However, upon reviewing your account, we've observed an outstanding balance as detailed in the attached statement. We understand that outstanding debt can pose challenges, and we are here to assist you in finding a solution that works best for both parties. Our primary goal is to ensure ease with any difficulties you might be facing. Should you wish to explore a personalized payment arrangement, our specialized Collections Department is ready to assist. You can reach them at (+27) 21 833 7100 or via email at Ruweida@gtasa.co.za. Kindly take action by settling the outstanding balance and forwarding proof of payment to Debtors@gtasa.co.za within the next 7 days Please note that if no action is taken, we will initiate collection procedures, which may incur additional costs. Our intention is to prevent this scenario by finding an equitable resolution. Your prompt cooperation in addressing this matter is of high importance to us. Thank you for choosing Global Travel Alliance. We remain committed to serving you and enhancing your travel experiences. To view our latest specials and benefits click here Regards Global Travel Alliance One attachment • Scanned by Gmail Telani Brink <telanibrink@gmail.com> 8:43 AM (0 minutes ago) to debtors, Ruweida hi I have send a lot of email last year to cancel my membership nothing happed and i have send all the proof of the email i have send to you that i have notify you of my cancelation. I am willing to pay 1 month fees as my cancellation month but NOTHING more Please let me know if you will accept this as i am not going to go into any ore correspondence with your company. OR you RUDE staff Regards Telani Brink 0822022108
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