Review ofGTASA - Global Travel Alliance SA
GTASA - Global Travel Alliance SA
3.3|4 reviews
Responds in 944 hours 32 min
YD
Yvonne D
1 reviews | Active since Member
10 Nov 2025, 04:18
Caught to pay 30 years subs to Global Travel Alliance SA
I paid up my Holiday Shares 2 years ago, when I tried to cancel the monthly subscription fee, I was told I signed up for 30 years...when I looked at the documents signed, right at the bottom of the amount payable they inserted 30 years, when I spoke to my nieces who was with me, they remembered the person assisting us took the paperwork to be signed after I signed, coming back they made a big fuss that I was now a life-long member. Is there anyone else that was caught in this manner. It is now 9 years, and I am still paying for something that I never get to use. Sad that companies with little schemes can tie a person down for 30 years.
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Replies (213)GTASA - Global Travel Alliance SA's replyOfficial
10 Nov 2025, 17:00Hi Yvonne D
Thank yo for bringing your concerns to our attention. We’d really like the opportunity to review this directly with you.
Please note that your 2017 membership was a Gold package, which included a once-off Activation Fee relevant to the package, and which provides you with access to a 24/7 team of personal travel consultants who assist with discounted accommodation worldwide. The term and plan selected were confirmed in your signed documents before activation and your membership has remained active since then.
We’d like to help you explore the available options to move forward, including alternatives that may better suit your current needs.
Kindly reach out to us via email so that we can review your file and assist you.
Warm regards
The Global Travel Team
Thank yo for bringing your concerns to our attention. We’d really like the opportunity to review this directly with you.
Please note that your 2017 membership was a Gold package, which included a once-off Activation Fee relevant to the package, and which provides you with access to a 24/7 team of personal travel consultants who assist with discounted accommodation worldwide. The term and plan selected were confirmed in your signed documents before activation and your membership has remained active since then.
We’d like to help you explore the available options to move forward, including alternatives that may better suit your current needs.
Kindly reach out to us via email so that we can review your file and assist you.
Warm regards
The Global Travel Team
Best regards,
GTASA - Global Travel Alliance SA's reply10 Nov 2025, 17:00
Official
Hi Yvonne D
Thank yo for bringing your concerns to our attention. We’d really like the opportunity to review this directly with you.
Please note that your 2017 membership was a Gold package, which included a once-off Activation Fee relevant to the package, and which provides you with access to a 24/7 team of personal travel consultants who assist with discounted accommodation worldwide. The term and plan selected were confirmed in your signed documents before activation and your membership has remained active since then.
We’d like to help you explore the available options to move forward, including alternatives that may better suit your current needs.
Kindly reach out to us via email so that we can review your file and assist you.
Warm regards
The Global Travel Team
Thank yo for bringing your concerns to our attention. We’d really like the opportunity to review this directly with you.
Please note that your 2017 membership was a Gold package, which included a once-off Activation Fee relevant to the package, and which provides you with access to a 24/7 team of personal travel consultants who assist with discounted accommodation worldwide. The term and plan selected were confirmed in your signed documents before activation and your membership has remained active since then.
We’d like to help you explore the available options to move forward, including alternatives that may better suit your current needs.
Kindly reach out to us via email so that we can review your file and assist you.
Warm regards
The Global Travel Team
Best regards,
YD
Yvonne D's updateReviewer Update
11 Nov 2025, 03:36Thank you for your response, I was advised to see a Commercial Lawyer soonest.
YD
Yvonne D's update11 Nov 2025, 03:36
Reviewer Update
Thank you for your response, I was advised to see a Commercial Lawyer soonest.
GTASA - Global Travel Alliance SA's replyOfficial
11 Nov 2025, 10:41Hi Yvonne D,
Thank you for your reply. We understand your concern.
Our records currently don’t reflect a written request from you regarding any options but we’d like to help you in finding the best solution.
Please contact our Legal Department via email so we can look into your membership and outline the available options.
Kind Regards
The Global Travel Team
Thank you for your reply. We understand your concern.
Our records currently don’t reflect a written request from you regarding any options but we’d like to help you in finding the best solution.
Please contact our Legal Department via email so we can look into your membership and outline the available options.
Kind Regards
The Global Travel Team
Best regards,
GTASA - Global Travel Alliance SA's reply11 Nov 2025, 10:41
Official
Hi Yvonne D,
Thank you for your reply. We understand your concern.
Our records currently don’t reflect a written request from you regarding any options but we’d like to help you in finding the best solution.
Please contact our Legal Department via email so we can look into your membership and outline the available options.
Kind Regards
The Global Travel Team
Thank you for your reply. We understand your concern.
Our records currently don’t reflect a written request from you regarding any options but we’d like to help you in finding the best solution.
Please contact our Legal Department via email so we can look into your membership and outline the available options.
Kind Regards
The Global Travel Team
Best regards,