still going on no admition of there bad service

so after numerous email phone call and a review i am back to nothing with this company

STATEMENT: st325227613415082024 Inbox

Global Travel Alliance <no-reply@billdozer.com> Attachments 2:13 AM (6 hours ago) to me

Global Travel Alliance Statement Dear: Telani,

We trust this message finds you well.

At Global Travel Alliance, our dedicated Personal Travel Assistants are always on hand to craft exceptional travel experiences whether locally or international.

However, upon reviewing your account, we've observed an outstanding balance as detailed in the attached statement. We understand that outstanding debt can pose challenges, and we are here to assist you in finding a solution that works best for both parties.

Our primary goal is to ensure ease with any difficulties you might be facing. Should you wish to explore a personalized payment arrangement, our specialized Collections Department is ready to assist. You can reach them at (+27) 21 833 7100 or via email at Ruweida@gtasa.co.za.

Kindly take action by settling the outstanding balance and forwarding proof of payment to Debtors@gtasa.co.za within the next 7 days

Please note that if no action is taken, we will initiate collection procedures, which may incur additional costs. Our intention is to prevent this scenario by finding an equitable resolution.

Your prompt cooperation in addressing this matter is of high importance to us.

Thank you for choosing Global Travel Alliance. We remain committed to serving you and enhancing your travel experiences.

To view our latest specials and benefits click here

Regards Global Travel Alliance

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Telani Brink <telanibrink@gmail.com> 8:43 AM (0 minutes ago) to debtors, Ruweida

hi

I have send a lot of email last year to cancel my membership nothing happed and i have send all the proof of the email i have send to you that i have notify you of my cancelation.

I am willing to pay 1 month fees as my cancellation month but NOTHING more

Please let me know if you will accept this as i am not going to go into any ore correspondence with your company. OR you RUDE staff

Regards Telani Brink 0822022108