GS
Gucci South Africa
Unclaimed Business
GS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Gucci South Africa
Gucci South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Gucci South Africa across 17 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNK
Noxolo K
1 reviews | Active since Jan 2020
5 Mar 2026, 10:07
Thoroughly impressed
I was really impressed with the service from Gucci Sandton. Their entire staff was friendly and gave me a warm welcome. My client advisor Sihle was so patient with me and helpful, literally made the whole shopping experience smooth and enjoyable.
Helpful (0)
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Noxolo K
1 reviews | Active since Jan 2020
5 Mar 2026, 10:07
Thoroughly impressed
I was really impressed with the service from Gucci Sandton. Their entire staff was friendly and gave me a warm welcome. My client advisor Sihle was so patient with me and helpful, literally made the whole shopping experience smooth and enjoyable.
0
Replies (0)AP
Ashleigh P
1 reviews | Active since Jan 2020
13 May 2025, 10:08
Worst Experience Ever – GUCCI Sandton Is a Disgrace
If I could give zero stars, I would. I purchased a pair of Gucci shoes for nearly R20,000 from Gucci Sandton, and what followed was an absolute nightmare. The shoes had a clear manufacturing defect, which even the store acknowledged. You would think that means a quick and professional resolution, right? Think again. Two months later, I still have no shoes and no refund. Despite multiple follow-ups, I’ve received nothing but empty promises. Kagiso from Gucci Sandton has been handling the case, and to this day, I’ve been given no proof of refund, no timeline, no accountability. The silence and disregard are outrageous for a so-called luxury brand. Their lack of customer service, transparency, and basic decency is appalling. Spending nearly 20k should come with respect and assurance – instead, it’s feeling like I’ve been ****med. Are they selling ****s? Who knows at this point – but the experience reeks of *****ulence. Avoid this store at all costs. You’re better off burning your cash – at least you’ll know where it went.
Helpful (0)
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Ashleigh P
1 reviews | Active since Jan 2020
13 May 2025, 10:08
Worst Experience Ever – GUCCI Sandton Is a Disgrace
If I could give zero stars, I would. I purchased a pair of Gucci shoes for nearly R20,000 from Gucci Sandton, and what followed was an absolute nightmare. The shoes had a clear manufacturing defect, which even the store acknowledged. You would think that means a quick and professional resolution, right? Think again. Two months later, I still have no shoes and no refund. Despite multiple follow-ups, I’ve received nothing but empty promises. Kagiso from Gucci Sandton has been handling the case, and to this day, I’ve been given no proof of refund, no timeline, no accountability. The silence and disregard are outrageous for a so-called luxury brand. Their lack of customer service, transparency, and basic decency is appalling. Spending nearly 20k should come with respect and assurance – instead, it’s feeling like I’ve been ****med. Are they selling ****s? Who knows at this point – but the experience reeks of *****ulence. Avoid this store at all costs. You’re better off burning your cash – at least you’ll know where it went.
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lK
lee K
1 reviews | Active since Jan 2020
23 Jan 2024, 11:35
DISGUSTING SERVICE - TOO BUSY HE SAYS
GUCCI SANDTON DISGUSTING SERVICE. PIKE'S FALSE PROMISES TO SEND PICS OF BAGS, NOW I READ THE REVIEWS, I DEFINITELY WONT WASTE MY MONEY ON A GUCCI BAG PROMISED TO SEND THIS MORNING EARLY, I REMINDED HIM THAT ITS AFTER LUNCH TIME.
Helpful (0)
|Replies (0)lK
lee K
1 reviews | Active since Jan 2020
23 Jan 2024, 11:35
DISGUSTING SERVICE - TOO BUSY HE SAYS
GUCCI SANDTON DISGUSTING SERVICE. PIKE'S FALSE PROMISES TO SEND PICS OF BAGS, NOW I READ THE REVIEWS, I DEFINITELY WONT WASTE MY MONEY ON A GUCCI BAG PROMISED TO SEND THIS MORNING EARLY, I REMINDED HIM THAT ITS AFTER LUNCH TIME.
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Replies (0)KO
King O
1 reviews | Active since Jan 2020
14 Dec 2022, 13:57
Never buying anything labeled gucci ever again.
Spent thousands of rands to buy an item from Gucci terrible mistake. Item got back not long after I got it. Complained they said they'd do something about it months down the line, no calls, no emails nothing.
Helpful (0)
|Replies (0)KO
King O
1 reviews | Active since Jan 2020
14 Dec 2022, 13:57
Never buying anything labeled gucci ever again.
Spent thousands of rands to buy an item from Gucci terrible mistake. Item got back not long after I got it. Complained they said they'd do something about it months down the line, no calls, no emails nothing.
0
Replies (0)fA
fwa A
1 reviews | Active since Jan 2020
9 Apr 2022, 21:37
No social security and no credit check,
No social security and no credit check, 100% Guarantee. All you have to do is let us know exactly what you want and we will surely make your dream come true. CELTIC FUNDING LTD says YES when your banks say NO. Lastly, we fund small scale loan firm, intermediaries, small scale financial institutions for we have unlimited capital. For further details to go about procuring a loan from: Kindly respond immediately to this Email: celticfundingltd@gmail.com
Helpful (0)
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fwa A
1 reviews | Active since Jan 2020
9 Apr 2022, 21:37
No social security and no credit check,
No social security and no credit check, 100% Guarantee. All you have to do is let us know exactly what you want and we will surely make your dream come true. CELTIC FUNDING LTD says YES when your banks say NO. Lastly, we fund small scale loan firm, intermediaries, small scale financial institutions for we have unlimited capital. For further details to go about procuring a loan from: Kindly respond immediately to this Email: celticfundingltd@gmail.com
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Replies (0)NS
Neel S
1 reviews | Active since Jan 2020
16 Jul 2020, 04:44
Check your goods before walking away
I bought a 7000 tshirt for my wife as part of her birthday gifts, I had it wrapped in its original paper wrapping, upon opening it we realized that it had makeup and had been worn, when I took it back we also realized that I had been given a fake, the stuff treats me like a criminal and the manager refuses to get back to me, I can understand being given a fake because you employ a bunch of criminals but why give me something with has already been worn in the middle of a global pandemic????
Helpful (0)
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Neel S
1 reviews | Active since Jan 2020
16 Jul 2020, 04:44
Check your goods before walking away
I bought a 7000 tshirt for my wife as part of her birthday gifts, I had it wrapped in its original paper wrapping, upon opening it we realized that it had makeup and had been worn, when I took it back we also realized that I had been given a fake, the stuff treats me like a criminal and the manager refuses to get back to me, I can understand being given a fake because you employ a bunch of criminals but why give me something with has already been worn in the middle of a global pandemic????
0
Replies (0)NS
Nobody S
1 reviews | Active since Jan 2020
3 Feb 2020, 17:14
Manager at Waterfront Branch
Once again I am writing this review as Gucci in Waterfront has no interest in responding which means they condone the behavior of their manager however inappropriate it may be. I am totally disgusted.
Helpful (0)
|Replies (0)NS
Nobody S
1 reviews | Active since Jan 2020
3 Feb 2020, 17:14
Manager at Waterfront Branch
Once again I am writing this review as Gucci in Waterfront has no interest in responding which means they condone the behavior of their manager however inappropriate it may be. I am totally disgusted.
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Replies (0)