🚨 Extremely disappointed with Haval Boksburg and Haval South Africa 🚨

At just ~30,000km, our Haval’s engine completely failed and had to be replaced. At first, we were told it wasn’t covered under warranty because of a “missed service,” but after pushing back, they admitted it was under warranty. We were still charged over R20,000 — only refunded after a serious fight. This happened in January 2025.

Now, in May, the car broke down again and had to be towed to the Edenvale branch. We are being told to pay out of pocket once more — and Boksburg refuses to take responsibility for what now appears to be a poorly done engine replacement.

In the last few months, here’s what we’ve dealt with:

Knocking noise every time the engine starts

Oil stains on engine parts and surrounding areas

Engine compartment was not cleaned after engine replacement

Scuff marks on driver & passenger steps

Radiator fluid leaking onto the gearbox

Scratches on radiator cover — no protection used

Broken radiator clips — clearly incorrect tools/procedures used

Multiple clips missing in the engine compartment

Fuel pipe clip damaged during engine replacement, eventually fell out and led to the breakdown

And to top it off — the original service book disappeared while at their service center

Haval Boksburg needs to be held accountable. This is unacceptable after a full engine replacement and supposed “repair.” We trusted the brand, but this experience has been a nightmare.

@HavalSA — are you seriously okay with this level of service?

#HavalSouthAfrica #HavalBoksburg #CarTrouble #ConsumerRights #PoorService #WarrantyNightmare