Unhappy and dissatisfied client

Dear sir /madam

I am writing this review because i am very unhappy with this business as they are unreliable. My husband has paid R1840.00 for a mirror for my vehicle on 17 March 2022.

The mirror was ordered by them as there was jo stock in the store at that time. Every time i call to enquire whether the mirror came they said no they are still waiting. On 19 July 22 mirror has still not been received and we asked for a refund. The person we spoke to goes by the name Sydney said that the money will be paid into our account by the latest 19July22. Today it is 24 October 22 the money has still not been paid into our account. This person keep on saying the money will appear soon. I phone again today afte numerous times and he said the money will reflect after 7pm tonight as he payed the money in on Friday afternoon from an nedbank account. We have a absa account. It has been months and i still haven't received a part of my money back. I dont knw what the delay is but my vehicle still doesn't have a side mirror.

I feel that they should compensate for all the airtime i spent to phone them also because they never even phoned us to say that they are struggling to get the part or what the case is withing the refund.