GM
GWM Motorama Parow
Unclaimed Business
GM
GWM Motorama Parow
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJD
Jolene D
1 reviews | Active since Jan 2020
24 Oct 2022, 13:16
Unhappy and dissatisfied client
Dear sir /madam I am writing this review because i am very unhappy with this business as they are unreliable. My husband has paid R1840.00 for a mirror for my vehicle on 17 March 2022. The mirror was ordered by them as there was jo stock in the store at that time. Every time i call to enquire whether the mirror came they said no they are still waiting. On 19 July 22 mirror has still not been received and we asked for a refund. The person we spoke to goes by the name Sydney said that the money will be paid into our account by the latest 19July22. Today it is 24 October 22 the money has still not been paid into our account. This person keep on saying the money will appear soon. I phone again today afte numerous times and he said the money will reflect after 7pm tonight as he payed the money in on Friday afternoon from an nedbank account. We have a absa account. It has been months and i still haven't received a part of my money back. I dont knw what the delay is but my vehicle still doesn't have a side mirror. I feel that they should compensate for all the airtime i spent to phone them also because they never even phoned us to say that they are struggling to get the part or what the case is withing the refund.
Helpful (0)
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Jolene D
1 reviews | Active since Jan 2020
24 Oct 2022, 13:16
Unhappy and dissatisfied client
Dear sir /madam I am writing this review because i am very unhappy with this business as they are unreliable. My husband has paid R1840.00 for a mirror for my vehicle on 17 March 2022. The mirror was ordered by them as there was jo stock in the store at that time. Every time i call to enquire whether the mirror came they said no they are still waiting. On 19 July 22 mirror has still not been received and we asked for a refund. The person we spoke to goes by the name Sydney said that the money will be paid into our account by the latest 19July22. Today it is 24 October 22 the money has still not been paid into our account. This person keep on saying the money will appear soon. I phone again today afte numerous times and he said the money will reflect after 7pm tonight as he payed the money in on Friday afternoon from an nedbank account. We have a absa account. It has been months and i still haven't received a part of my money back. I dont knw what the delay is but my vehicle still doesn't have a side mirror. I feel that they should compensate for all the airtime i spent to phone them also because they never even phoned us to say that they are struggling to get the part or what the case is withing the refund.
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Howard Van Der Westhuizen
1 reviews | Active since Jan 2020
18 Nov 2021, 14:39
Mr Howard van der Westhuizen
I bought parts drove to their office twice did not get it. They promised to courier the parts been waiting for 2 week for that. Today I called to enquire they said they would call but still nothing. Bad bad
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Howard Van Der Westhuizen
1 reviews | Active since Jan 2020
18 Nov 2021, 14:39
Mr Howard van der Westhuizen
I bought parts drove to their office twice did not get it. They promised to courier the parts been waiting for 2 week for that. Today I called to enquire they said they would call but still nothing. Bad bad
0
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Phumzile M
1 reviews | Active since Jan 2020
10 Sept 2021, 15:37
SCAMMERS AND LIARS
I just found out today that the car I bought from these guys on the 20th of December 2019 was involved in an accident and they lied about it, no service book, no spare key, not aligned, rotten engine. They took advantage because I am a woman, the car was worth R120 000. I am really angry and disappointed. How could they!? I should have picked up their shadiness and scamming ways when they wanted me to make an immediate payment and when the car failed the 1st roadworthy test. I'm am disgusted. Bunch of crooks!!! The car was not worth that price, you should be ashamed. I will be seeking legal advise. Nxah
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Phumzile M
1 reviews | Active since Jan 2020
10 Sept 2021, 15:37
SCAMMERS AND LIARS
I just found out today that the car I bought from these guys on the 20th of December 2019 was involved in an accident and they lied about it, no service book, no spare key, not aligned, rotten engine. They took advantage because I am a woman, the car was worth R120 000. I am really angry and disappointed. How could they!? I should have picked up their shadiness and scamming ways when they wanted me to make an immediate payment and when the car failed the 1st roadworthy test. I'm am disgusted. Bunch of crooks!!! The car was not worth that price, you should be ashamed. I will be seeking legal advise. Nxah
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Phumzile M
1 reviews | Active since Jan 2020
11 Dec 2020, 16:59
FAULTY NISSAN ALMERA 2014 1.5
I bought a Nissan Almera at the dealership on the 20th of December 2019 at 98 000 km at R120 000. The sales person's name was Brian Keet, upon checking the car we found ith that it had a cracked windscreen, damaged carpets and the Almera badge was there. I asked for them to be fixed and was forced to pay immediately and make it an immediate transfer of which in my case was charged a lot. I was told that I would receive my car in 3 days time but that never happened. I was also told by Brian that the car failed the roadworthy in December. I had to wait for them to get back to me and the car went for retesting on the 06th of January 2020 as stated in the Vehicle Registration Certificate. Upon collection of the vehicle, Brian refused to buy a full tank for the vehicle and said the manager refuses. I also asked him whether the car has ever been involved in an accident the he said No because I Gould see that the bumper and the body had different colours of maroon and I requested for the service book but it was also not available. This occurred on the 7th of January 2020 The car only drove 2000 km and had to bring it in for repairs as the breakpads were already worn off. Brian kept calling me telling me that there is a document I didnt to sign and requires me to come and sign it. By month end February the car already had a knocking sound coming from the engine, I told my driver to bring it back as to avoid further damage. When I called I could get hold of the manager and was told to leave my number and he will get back to me but that never happened. Lockdown was then initiated and by may I contacted Brian again and he told me that he no longer works there, I was loosing income weekly with a non-functioning vehicle that I bought with my last money. I got a mechanic who works at Renault to check what was wrong, upon opening the oil Samp the thrust washer came out. After a couple of week the engine was stripped and to our shock the parts had green paint on them, the crank shaft was badly damaged, the pistons had sooth on the and one was broken, the oil pump, sensors and all that had worn off. This really broke me and I asked myself why I was sold such a bad car. I took everything to the engineers to get it worked on. Even now the car doesn't want to work and doesn't have spark. I have receipts of everything that was bought in attempt to fix it. What I am requesting is for your dealership to collect the car, fix it and to compensate me my money that I have used to attempt to fix it. Or to refund me all my money. Thus far the only thing I got was a lousy email telling me that it passed 6 months warranty even when they knew that the dealership was closed during lockdown. I received very bad service and will not urge anyone to purchase a car from them. What you did was theft knowing very well that the car was not good.
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Phumzile M
1 reviews | Active since Jan 2020
11 Dec 2020, 16:59
FAULTY NISSAN ALMERA 2014 1.5
I bought a Nissan Almera at the dealership on the 20th of December 2019 at 98 000 km at R120 000. The sales person's name was Brian Keet, upon checking the car we found ith that it had a cracked windscreen, damaged carpets and the Almera badge was there. I asked for them to be fixed and was forced to pay immediately and make it an immediate transfer of which in my case was charged a lot. I was told that I would receive my car in 3 days time but that never happened. I was also told by Brian that the car failed the roadworthy in December. I had to wait for them to get back to me and the car went for retesting on the 06th of January 2020 as stated in the Vehicle Registration Certificate. Upon collection of the vehicle, Brian refused to buy a full tank for the vehicle and said the manager refuses. I also asked him whether the car has ever been involved in an accident the he said No because I Gould see that the bumper and the body had different colours of maroon and I requested for the service book but it was also not available. This occurred on the 7th of January 2020 The car only drove 2000 km and had to bring it in for repairs as the breakpads were already worn off. Brian kept calling me telling me that there is a document I didnt to sign and requires me to come and sign it. By month end February the car already had a knocking sound coming from the engine, I told my driver to bring it back as to avoid further damage. When I called I could get hold of the manager and was told to leave my number and he will get back to me but that never happened. Lockdown was then initiated and by may I contacted Brian again and he told me that he no longer works there, I was loosing income weekly with a non-functioning vehicle that I bought with my last money. I got a mechanic who works at Renault to check what was wrong, upon opening the oil Samp the thrust washer came out. After a couple of week the engine was stripped and to our shock the parts had green paint on them, the crank shaft was badly damaged, the pistons had sooth on the and one was broken, the oil pump, sensors and all that had worn off. This really broke me and I asked myself why I was sold such a bad car. I took everything to the engineers to get it worked on. Even now the car doesn't want to work and doesn't have spark. I have receipts of everything that was bought in attempt to fix it. What I am requesting is for your dealership to collect the car, fix it and to compensate me my money that I have used to attempt to fix it. Or to refund me all my money. Thus far the only thing I got was a lousy email telling me that it passed 6 months warranty even when they knew that the dealership was closed during lockdown. I received very bad service and will not urge anyone to purchase a car from them. What you did was theft knowing very well that the car was not good.
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SG C
1 reviews | Active since Jan 2020
23 Oct 2020, 10:07
GWM Parow
Very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
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SG C
1 reviews | Active since Jan 2020
23 Oct 2020, 10:07
GWM Parow
Very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
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felicia R
1 reviews | Active since Jan 2020
20 Aug 2019, 14:30
Great service received
I would like to thank GWM Motorama Parow for great assistance after a bumpy start. I must say the service we've received from them lately has been absolutely great. They listened to our concerns with empathy. Our car issues have been resolved without hassles. Big up to GWM Motorama in Parow.
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felicia R
1 reviews | Active since Jan 2020
20 Aug 2019, 14:30
Great service received
I would like to thank GWM Motorama Parow for great assistance after a bumpy start. I must say the service we've received from them lately has been absolutely great. They listened to our concerns with empathy. Our car issues have been resolved without hassles. Big up to GWM Motorama in Parow.
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Replies (0)fR
felicia R
1 reviews | Active since Jan 2020
15 Aug 2019, 09:31
Worst service given for a R323 000 Haval
We bought a Haval H6 at the end of June 2019. When my husband took possession of the car, the car had a chip on the windscreen which we were told it was going to be fixed. A few weeks later the 2 old tyres are not changed, one of the doors are malfunctioning, there's no spare key, there's no service booklet. I call and bring all of this to their attention. We are told to bring the car in, which we did. No alternative car is given to my husband. The car was supposed to be there for only a day, but a day after no contact is made with us. Upon calling them i'm told that my query is given to someone else who says that he's busy running around and will only attend to my email in an hours time. Its past an hour and no contact has been made so far
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felicia R
1 reviews | Active since Jan 2020
15 Aug 2019, 09:31
Worst service given for a R323 000 Haval
We bought a Haval H6 at the end of June 2019. When my husband took possession of the car, the car had a chip on the windscreen which we were told it was going to be fixed. A few weeks later the 2 old tyres are not changed, one of the doors are malfunctioning, there's no spare key, there's no service booklet. I call and bring all of this to their attention. We are told to bring the car in, which we did. No alternative car is given to my husband. The car was supposed to be there for only a day, but a day after no contact is made with us. Upon calling them i'm told that my query is given to someone else who says that he's busy running around and will only attend to my email in an hours time. Its past an hour and no contact has been made so far
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Replies (0)