45 mnts to scoop ice-cream

Have you ever waited 45 minutes for someone to scoop ice cream ? Bad experience at Häagen-Dazs Mall of Africa. It was disappointing that after ordering a fondue we were told half 35 minutes that they are out of chocolate. The store was not busy when we arrived. After deciding to change our order we were told various flavors were out of stock. It would've been easier if the waiter had told us what they could actually serve. One of the flavors ordered was wrong however we were tired of the multiple apologies offered by the waiter. I don't think I would ever set food in this place again!