LOUSIEST CUSTOMER SERVICE IN HISTORY

I am ABSOLUTELY APPALLED by the service ART THERAPY decides to hand out to customers. Not only do they contradict their entire terms and conditions, they deduct your money before you even receive anything, then they lie about couriers arriving and I wasn't at WORK to sign for my parcel. I then call and tell them to cancel the subscription and refund me, and they tell me there is a 28 waiting period. So its been 28 days, I ask them again to refund me, and they say they have the record of the money and I MUST CONTACT CUSTOMER SERVICE TO GIVE MY BANKING DETAILS!!!! SO I do, even though they have all my information and the most illiterate person they could hire, after giving me lip, tells me the request will be done in 14 DAYS!!! WHAT A LOUSY COMPANY AND SERVICE. DO NOT EVER PURCHASE FROM THEM!