1 reviews | Active since Member
I am so disappointed in the service we received from this vet. I took our dog there as her leg was sore, more specifically under her arm where her leg joins her body. I explained to the vet what the problem is and that there is also something hard there. The vet claimed she had been kicked. I was stunned at the diagnosis. I told her that I do not think so as I work from home and I would have noticed. She then insisted on taking some x-rays. On the x-rays she did not find anything that was broken. She insisted that our dog was kicked, which is not true. I experienced the vet as cold and unwelcoming.
A few days later our dog has not improved and we decided that we would like to take her for a second opinion. We requested the x-rays and after the exchange of a few emails we eventually received it.
When we took our dog to another vet it was discovered that she had an abscess which has busrt in the mean time. Accordingvto this vet we brought her in just in time as it could have gone into her blood stream. There is also now a hole in her leg, which is being treated.
At this stage we have to take her to the vet 2-3 times per week to get it cleaned.
This whole situation could have been avoided if the first vet just listened to us and examined our dog thoroughly. Such a pity and caused unnecessary pain and discomfort for our dog.