Layer Salesman

Im very disappointed with the service I got from Halfway Ford Waterfall in Durban.

I was busy purchasing a second hand vehicle from them. The sales guy was Grant Waddleton. I was about 8 days busy with him to sort out the final details of the buy of the vehicle. He already send the invoice of the vehicle to my bank and everything was finalized. The bank was only waiting for the tax invoice from Halfway Ford.

On Friday 30th of August I phoned him to remind him about the towbar he must fit unto the vehicle and advised him that I will pick up the car on 13th of September because I was still on leave until the 12th of September and I was out of town.

On Tuesday the 3rd of September I asked him on WhatsApp to take a photo of the service book and send it to me. An hour later he phoned me and told me on the way to fit the towbar, another vehicle crashed into the back of the vehicle I was busy buying. He said he doesn't want to sell a car to me that was in an accident. I told him I understand that accidents happen. 10 Minutes later I phoned Halfway Ford Waterfall and ask if I can speak to a Afrikaans speaking Salesman. I asked him about the vehicle I was busy buying, I asked if that car was still available. He told me the car was sold over the weekend.

I feel I was betrayed by Grand Waddleton firstly for lying to me about the accident, and secondly selling the car without even telling me about the sale, after everything was in place and approved by the bank. Because of that I must drive now to Rustenburg for the same vehicle because it is a birthday gift for my wife and it is going to cost me R4000 for petrol and tollgate fees.

I will never ever do business with Halfway Ford Waterfall again and I will advice all my friends and colleagues not to do business with Halfway Ford Waterfall after this bad experience. After I already bought a car two years back by Halfway Ford Waterfall I get this bad service from them. I'm not a happy chappy.