WB
Wimpie B
Active since Nov 2021
4
Reviews
0
Industries
Reviews
4 reviews3 months ago
Bad bad service ,unhelpful, no care attitude
To whom it may concern. 08/01/2026 14:25 It was the worst experience I had ever encountered today at Ford Menlyn Pretoria. First I thought I was at WeBuyCars which after service is horrible. Because everyone always complain about their after service to the public. But Menlyn Ford made them look like angels. The service I got at Menlyn Ford was extremely poor/no care attitude and unhelpful. My Ford Ecosport 1.0 l turbo warning lights came on, on my way from Vereeniging to Pretoria. The car is still under warranty and service plan. I stopped to Google which Ford branch is nearest to me. Menlyn Ford was only 2.6km away. I drove to them and spoke to the service department manager about the warning lights and he gave me a no care attitude. Then I asked to speak to the depo manager and he was also not very helpful. It seems to me that they are to lazy to do anything for Ford SA. They told me I cannot drive with the car any further and I must phone customer care on my own private phone and I held on for about 45min before I spoke to a costumer specialist to arrange for a courtesy vehicle to go back to Vereeniging to my house. I waited about 3 and a half hours before the courtesy car from AA arrived. All this time I had to stand outside in the sun and there wasn't even water to drink. What a bad and nerve wracking experience this was. We buy Ford vehicles because we know we can rely on the brand and the service. But after today I will never ever buy a Ford again. So you must thank Menlyn Ford service and depo managers for loosing a client. Thanks a lot. WHP Bennett
0 replies
19 months ago
Layer Salesman
Im very disappointed with the service I got from Halfway Ford Waterfall in Durban. I was busy purchasing a second hand vehicle from them. The sales guy was Grant Waddleton. I was about 8 days busy with him to sort out the final details of the buy of the vehicle. He already send the invoice of the vehicle to my bank and everything was finalized. The bank was only waiting for the tax invoice from Halfway Ford. On Friday 30th of August I phoned him to remind him about the towbar he must fit unto the vehicle and advised him that I will pick up the car on 13th of September because I was still on leave until the 12th of September and I was out of town. On Tuesday the 3rd of September I asked him on WhatsApp to take a photo of the service book and send it to me. An hour later he phoned me and told me on the way to fit the towbar, another vehicle crashed into the back of the vehicle I was busy buying. He said he doesn't want to sell a car to me that was in an accident. I told him I understand that accidents happen. 10 Minutes later I phoned Halfway Ford Waterfall and ask if I can speak to a Afrikaans speaking Salesman. I asked him about the vehicle I was busy buying, I asked if that car was still available. He told me the car was sold over the weekend. I feel I was betrayed by Grand Waddleton firstly for lying to me about the accident, and secondly selling the car without even telling me about the sale, after everything was in place and approved by the bank. Because of that I must drive now to Rustenburg for the same vehicle because it is a birthday gift for my wife and it is going to cost me R4000 for petrol and tollgate fees. I will never ever do business with Halfway Ford Waterfall again and I will advice all my friends and colleagues not to do business with Halfway Ford Waterfall after this bad experience. After I already bought a car two years back by Halfway Ford Waterfall I get this bad service from them. I'm not a happy chappy.
0 replies
54 months ago
Absolute rubbish, STAY AWAY!!!!
What a pathetic online gambling site, PEOPLE PLEASE STAY AWAY!!!! I deposited R300, R400, R400 in my Spin247 account. Money went out of my bank account but it didn't reflect in my Spin247 account. Spoke more than 6 times on live chat for support but what a bunch of time wasters. Sent emails with proof of payment made but still no luck. I rate them zero stars!!!!
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)