Service Concern

I refer to my written complaint lodged on 02 February 2026 regarding the service conducted on my vehicle by Halfway Toyota Honeydew on 17 December 2025. The complaint was initially directed to Mr. Van Rooy on 02 February 2026 and was subsequently escalated to the Service Manager, Mr. Benadie. On 03 February 2026, Mr. Benadie requested my contact number, which I provided on 04 February 2026 as requested. To date, I have not received any further communication from him or from Toyota regarding this matter. I am very disappointed with the level of service I have received in this matter.