Hamba Jeans doesn't deliver on their commitments - Order still not received

Hamba Jeans I've placed an order on 10 January, with some up and down communication to understand the delay, only half of my parcel was delivered with a commitment to deliver the rest this week Monday and Tuesday. That commitment didn't happen and neither did someone contact me to explain a further delay. If I call or text, I don't get a response. I'm really disappointed in this brand, you pay premium prices for products and then they treat their customers like this. Honestly, this is not right.