Active since Aug 2016
3
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3 reviews15 months ago
Hamba Jeans doesn't deliver on their commitments - Order still not received
Hamba Jeans I've placed an order on 10 January, with some up and down communication to understand the delay, only half of my parcel was delivered with a commitment to deliver the rest this week Monday and Tuesday. That commitment didn't happen and neither did someone contact me to explain a further delay. If I call or text, I don't get a response. I'm really disappointed in this brand, you pay premium prices for products and then they treat their customers like this. Honestly, this is not right.
0 replies
39 months ago
No Fibre or Customer Service for a WEEK
I'm writing this Hello Peter review with the hope that @Afrihost will actually escalate the query to a person higher than a Call Centre consultant. I have been without fibre for a week, they keep telling me that the ticket has been logged and escalated but no feedback, no technician is coming out, I cannot contact Vuma Tel directly and they are not escalating my query to a higher level within the company. The issue is critical, costly and causes extremely discomfort, as one could expect and still no sense of urgency to correct / help me or even just give me feedback. Why should it come to this?
0 replies
73 months ago
Great Service
During lock down my car battery died and I needed to use my car for Essential Service, Discovery Insure, more specifically, Tshepho Mashala assisted me and within 20 minutes of making the call, Dave from Blue Merge was here, sorting me out. I was stunned, Tshepho you give the Company a great name. Your friendliness, great customer service and sense of urgency to my needs will be remembered. Job well done! Thanks guys and Discovery, at least I know you have my back. Regards, Zelda
105 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (66.66666666666667%)