HT
Hammam Turkish Bath & Spa
Claimed Business
HT
Hammam Turkish Bath & Spa
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Christy M
1 reviews | Active since Jan 2020
14 May 2024, 08:00
Bad booking system
It has been 2 weeks calling the spa to place a booking for my mother for mother's day.I would call and get promised I will get an invoice in few minutes to pay so they can get confirm my booking.Called more than 10 times and being told invoice is coming.Mothers day has passed now .I wonder what kind of invoice takes two weeks.If I get a bad service like this before even coming.I give up.
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Christy M
1 reviews | Active since Jan 2020
14 May 2024, 08:00
Bad booking system
It has been 2 weeks calling the spa to place a booking for my mother for mother's day.I would call and get promised I will get an invoice in few minutes to pay so they can get confirm my booking.Called more than 10 times and being told invoice is coming.Mothers day has passed now .I wonder what kind of invoice takes two weeks.If I get a bad service like this before even coming.I give up.
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Olgah M
1 reviews | Active since Jan 2020
19 Apr 2024, 07:43
Bad service
I made a booking last year with my husband.We were not told the pool was not working we only noticed this upon arrival even though we were keen to use the pool.We enjoyed our treatments mean while Rejoice was little impatient with us and came across as rude.Now I contacted the spa to find out of the pool is working so we can book and use it Rude Reice just said their pump is not working,I asked if it is still not working from last year she said check our reviews online which was absurd for me.I wanted to book for a week later the pump can be replaced in a week and let me know if the pool is okay,but they painly told me to go somewhere else.
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Olgah M
1 reviews | Active since Jan 2020
19 Apr 2024, 07:43
Bad service
I made a booking last year with my husband.We were not told the pool was not working we only noticed this upon arrival even though we were keen to use the pool.We enjoyed our treatments mean while Rejoice was little impatient with us and came across as rude.Now I contacted the spa to find out of the pool is working so we can book and use it Rude Reice just said their pump is not working,I asked if it is still not working from last year she said check our reviews online which was absurd for me.I wanted to book for a week later the pump can be replaced in a week and let me know if the pool is okay,but they painly told me to go somewhere else.
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Chanel R
1 reviews | Active since Jan 2020
7 Sept 2023, 13:32
Shocking Spa birthday experience
I would not recommend ever booking at this Spa. I booked a spa treatment for mine and my mother's birthday on Saturday September 2nd 2023. I informed Rejoice at reception upon booking and on other telephonic conversation and communications that it was to celebrate our birthdays. We went for the Bosphorus pedicure. My mother and I were not even wished happy birthday. We received used slippers upon arrival and were informed that the gowns were not given for pedicures even though ours included a massage. Eventually rude Rejoice gave us gowns/ bathrobes. However mine still had a peg attached to it from the clothesline. We were then presented with nail polish colours which were neons, black and glitter and a top coat. When we inquired whether there were reds,pinks or neutrals we were told that was all they had. At this point we were ready to leave only then were we presented with pinks,reds, neutrals. To my dismay Rejoice was also me the******. I ended up having to do my own toe nail and she hurt me terribly. We also received no reflexology as advertised, our feet were not even massaged. Once our treatment was finished we were offered nothing to drink not shown to the relaxation lounge just left. When I asked to speak to the manager he walked away. Never book here for a special occassion or event!!! You will not be made to feel special. I have been trying to get hold of the owner Vanessa since Monday the 4th of September 2023 and to date have not received a reply to my email or a phone call back. Definitely not a world class spa.
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Chanel R
1 reviews | Active since Jan 2020
7 Sept 2023, 13:32
Shocking Spa birthday experience
I would not recommend ever booking at this Spa. I booked a spa treatment for mine and my mother's birthday on Saturday September 2nd 2023. I informed Rejoice at reception upon booking and on other telephonic conversation and communications that it was to celebrate our birthdays. We went for the Bosphorus pedicure. My mother and I were not even wished happy birthday. We received used slippers upon arrival and were informed that the gowns were not given for pedicures even though ours included a massage. Eventually rude Rejoice gave us gowns/ bathrobes. However mine still had a peg attached to it from the clothesline. We were then presented with nail polish colours which were neons, black and glitter and a top coat. When we inquired whether there were reds,pinks or neutrals we were told that was all they had. At this point we were ready to leave only then were we presented with pinks,reds, neutrals. To my dismay Rejoice was also me the******. I ended up having to do my own toe nail and she hurt me terribly. We also received no reflexology as advertised, our feet were not even massaged. Once our treatment was finished we were offered nothing to drink not shown to the relaxation lounge just left. When I asked to speak to the manager he walked away. Never book here for a special occassion or event!!! You will not be made to feel special. I have been trying to get hold of the owner Vanessa since Monday the 4th of September 2023 and to date have not received a reply to my email or a phone call back. Definitely not a world class spa.
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Van A
1 reviews | Active since Jan 2020
22 Dec 2021, 11:00
delicious and massive
Always great service. Always fresh ingredients and the best tasting Turkish food in all of South Africa! The platters are delicious and massive and tasty too. Always enjoy coming here for all the right reasons.
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Van A
1 reviews | Active since Jan 2020
22 Dec 2021, 11:00
delicious and massive
Always great service. Always fresh ingredients and the best tasting Turkish food in all of South Africa! The platters are delicious and massive and tasty too. Always enjoy coming here for all the right reasons.
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Celia O
1 reviews | Active since Jan 2020
5 Sept 2021, 15:56
Terrible service
What a terrible experience!!!! Unqualified therpists who can not even do a basic manicure. Inferior Chinese mall beauty products are used. And don't even think about complaining about thr bad service as the owner/ manager will tell you, you are a lier. Don't ever go there and waste your money.
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Celia O
1 reviews | Active since Jan 2020
5 Sept 2021, 15:56
Terrible service
What a terrible experience!!!! Unqualified therpists who can not even do a basic manicure. Inferior Chinese mall beauty products are used. And don't even think about complaining about thr bad service as the owner/ manager will tell you, you are a lier. Don't ever go there and waste your money.
0
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