HANSGROHE quality is no good and so is their after sales service.

What a disappointment in the quality and service of Hansgrohe.

I bought 2 Kitchen Faucets in around 2018. These faucets were not exactly cheap. I was thinking at the time ..rather pay and buy good quality as it's expensive to buy cheap and with the life long guarantee who could go wrong.

Both of these faucets began with the same issues around 2021/22. I cannot get a service tech to come and fix the problem as I believe it's not a problem to fix. No communication from Hansgrohe whatsoever. I called several times....I got confirmation from the retailer where I purchased the kitchen faucets. Sent it to Hansgrohe as requested by them and still no response since 2024.

What an utter disappointment in an expensive product and the utter useless and no after sales service.