Over R1000 in bank charges for a cancelled order but still not help from happy pay. Agents are of no assistance. Its downright *****ing my money now.

I am so dissapointed with my last transaction. I have used happy pay multiple times bt this time they have failed me. I ordered from Liqour.co.za in November 2025. My order was somehow cancelled with them but happy pay still debits my account. A new agent calls me each n every week to tell me i am in arrears and i explain the same thing over and over that the order never came. Courier guy said the order was cancelled by Liqour.co.za and showed me proof even, however at Happy pay the cancellation does not reflect. I have tried numerous time to contact liqour.co.za and did not get help. I asked happy pay to please check with them how it is possible for me to pay for an order that was cancelled, each agent tells me that they will assist me and call back but they never do until the next week when a new agent calls to tell me i am in arrears AGAIN. I have incurred more than R1000 in bank charges from December 2025 till now. I personally will never use this service again and will make sure i spread the word to everyone i know to stay away frm this company because the incompetence will cost way more than the actual sale.