Highly not recommended

We checked in at the hotel on the 3rd of January 2023 and checked out on the 7th of January 2023. We went down to Cape Town to pick up our daughter who was flying in from Germany and planned on staying for a few days. We did that and our daughter had bought us 2 wines from France and a lot of chocolates and biscuits from Germany. We were excited for our gifts and the fact that we were going to enjoy them back at home in East London. On the day of checking out, we checked out in the morning and had plans to go to Robben Island before driving out to the Eastern Cape. We did that and as we were out to head out of Cape town we realised that we had left out gift and medication for my daughter and her cousin's. We called her cousin and my sister to quickly go to the hotel to pick up the stuff. To their surprise, the medication was still there but the Wines and chocolates and biscuits were gone. We enquired with the manager at the exact time and we were told that an investigation will be carried out. Apparently investigation was done but our things were not found I specifically remember when we checked out, the security guy was handed our apartment key to go up to it and check if everything is fine. When I mentioned that they should check with the security guy, then I was told that the matter will be handed over to the security manager and will be contacted No contact as yet and we have since found out that the manager that was working there and also new at the time has left their employment due to the crooks that she has been dealing with at the hotel.