VM
Vuyo M
Active since May 2017
10
Reviews
0
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Reviews
10 reviews16 months ago
From the start of our planning phase, Clemence and Zintle have been the pulse of making sure that our girls first cruise experience is one to go on their memory books forever
From the start of our planning phase, Clemence and Zintle have been the pulse of making sure that our girls first cruise experience is one to go on their memory books forever. He made us moms so calm and reassured at all stages until our girls came back to the South Africa s****s. We will surely be using One World Travel for our family travel needs😍
56 replies
39 months ago
Highly not recommended
We checked in at the hotel on the 3rd of January 2023 and checked out on the 7th of January 2023. We went down to Cape Town to pick up our daughter who was flying in from Germany and planned on staying for a few days. We did that and our daughter had bought us 2 wines from France and a lot of chocolates and biscuits from Germany. We were excited for our gifts and the fact that we were going to enjoy them back at home in East London. On the day of checking out, we checked out in the morning and had plans to go to Robben Island before driving out to the Eastern Cape. We did that and as we were out to head out of Cape town we realised that we had left out gift and medication for my daughter and her cousin's. We called her cousin and my sister to quickly go to the hotel to pick up the stuff. To their surprise, the medication was still there but the Wines and chocolates and biscuits were gone. We enquired with the manager at the exact time and we were told that an investigation will be carried out. Apparently investigation was done but our things were not found I specifically remember when we checked out, the security guy was handed our apartment key to go up to it and check if everything is fine. When I mentioned that they should check with the security guy, then I was told that the matter will be handed over to the security manager and will be contacted No contact as yet and we have since found out that the manager that was working there and also new at the time has left their employment due to the crooks that she has been dealing with at the hotel.
0 replies
51 months ago
My items cannot be traced and found
My items were sent on the 24th of December 2021, and only being told today(7 February 2022) that they cannot be found. After trying to trace and call for so long and they tell me they cannot replace my expensive items I paid money for my items and paid for the courier service as well This is very unfair and have been using Aramex for many times but I have never experienced such service They have lost a customer in me because I cannot accept that they cannot reimburse for my shipment.
0 replies
84 months ago
Data charges too costly!!
I don't know what's happening with Vodacom lately. I've been their client for over 10 years now. But things are getting put of hand. I had loaded 1G of data about 3 days ago but now it's already finished and I hardly go onto social media these days cause of the fact that their data is too expensive. I am really considering changing to another network at this stage. If it's not the data it's the airtime. Just can't afford to have such a pricey and expensive network anymore. Very much disappointed
112 replies
90 months ago
Bad after care service
It's been more than a week now trying to get them to send an agent to fix my washing machine which my mom bought for me and it's not even 6 months old but doesn't work now. My mom has been calling and sending emails with promises of being gotten back to but still nothing. Such an inconvenience for so long. Why can't they just deliver what they say they will and not make empty promises cause for me that's dishonesty at its best
105 replies
100 months ago
Being billed for a subscription I never subscribed to
My husband bought me Vodacom airtime for R100 last week and it just vanished in no time and a friend of mine bought me Vodacom R55 on the 13th of January. That also vanished. I decided to call Vodacom and they informed me that its a Vodafone subscription which I never subscribed to. This is very unsettling Because I cannot afford to be loosing airtime and on top of it to something that I didn't give consent to. I managed to cancel the subscription but today 15th January 2018 I receive another message stating that the subscription will be reactivated. Now this is getting out of hand and I want my airtime back. Hope this will be taken as a matter of urgency.
105 replies
102 months ago
Unfair system for clients
I had called two months ago enquiring when my contract was supposed to end. I was told on the 7th of October. I them said I would like it not to continue. But to my unfortunate circumstances I receive an invoice in my email. Being billed for November which I was not aware of. I have called about 10 minutes ago and they vodacom has informed me that they won't cancel until I pay the outstanding amount.I have said I will pay for the R210 that I am aware of but I cannot afford to pay for November as I am no longer working. Now how fair is it that I will be billed every month for something that I am not even using and I have stated my financial situation. I have agreed to pay for the R210 but what will happen from then on. I have been a Vodafone customer for more than 10 years now. And for the company to treat me this way is very disappointing.
183 replies
107 months ago
phone is a year old but not working
<p>i have been using samsung phones for years now with no problems whats so ever. a day before it turns a year old it just dies. it doesnt even charge. i took it in at one of Samsungs agent and they told me that i need to pay R4500 to get it fixed. this is a Samsung S7 edge im talking about here. R4500 to fix a phone that is just a year old and its supposed to be one of the best buffles me. i might as well buy myself another phone. im so dissappointed.</p>
278 replies
108 months ago
Horrible and pathetic customer service experience
<p>Went into Mr Price in town East London. Went to do an exchange for something that was bought in the Vincent branch, because of size Hemingways called the Mr Price in town. They where asked to keep the garment aside for me. When i went in my friend and I where told to wait by the door and not go in as we are doing an exchange and a lot of people steal at that Mr Price. What ****ed me off was the fact that we where being generalised. The manager was called and He took His own time coming to us as He was busy with his boss. After 20 minutes we where eventually let in and told to go to the counters. When we got the the manager by the name of Sam Phakathi told us that He can't exchange the item as it is damaged especially if we don't have the slip. I explained to him that the item was a gift to my daughter and there was only the bar code. He just told us that he wont exchange it and he just left without even finding out if we where done ot not. I just saw that he is no longer there. Now if that is how the manager reacts to customers as if they are doing a favour for us customers when we are paying from our own pockets, then i dont know where we supposed to do our shopping. </p>
56 replies
108 months ago
Poor service at Steers Oxford Street, East London
<p>I went into steers Oxford street in East London today (22/05/2017) to buy their coffee for the first time. To my dismay i found a cocraoch and some few legs in my coffee after i have drank half of it
56 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
9 (90%)