Disappointed

I am based in KZN but relocating to CT end of July to start my new employment on the 04.08.25.I did not qualify on my own so my fiancé co-app**** however now they are asking for another R350, yet i paid for the initial application. They ask for all these fees without waiting to get approved first. I have lost my courier booking due to this and i have stressed so many times with Joyce Mouton and Danyelle Kemp the urgency of finding a place so i can confirm address with the courier. I did an application with another agency and got approved, however the property will only be ready in September so i am back to searching again. How did I not qualify with Harcourts. I have less than three weeks to move and I have nothing sorted because of all this time wasted. Harcourts have really wasted my time and money.