'UGH' - your service Stinks Harley-Davidson (Gold Rand)

Harley-Davidson (Gold Rand) has an online store. You will see that there is no provision for customer feedback on this site. There seems a Very good reason for this. I ordered some accessories on the 10th April. Each one i ordered was 'in Stock'. I have proof of this - i took screen shots. I also checked telephonically to see if this was indeed available. The answer was affirmative. Today is 15 May. I still do not have my 'in Stock' items. I guess its only 35 days now! Now imagine if they had to be imported..... The confusion, excuses & promises are profusely provided by all & sundry. No-one of course says "darn this is terrible - i am really, really sorry - we will endeavour to make this up to you somehow!" A 'Sorry - we stink' would be a nice start! No way! Business must be Brilliant at Harley-Davidson (Gold Rand) currently. Scratch one ****-willy customer i will carry on ordering from Dennis Kirk in the US - it takes less time, they actually appreciate my business, their selection is great & they are cheaper landed in JHB.