UNPROFESSIONAL TEAM

It’s so disappointing that HART is so unprofessional, we made a formal application to adopt a Dog and upon visiting on one Sunday morning- we chose a dog named Fernie. Then next thing the lady who did visits, had a visit without communication- said she was uncomfortable just based on a walk around the yard on the outside. Which is a lie because our residence is secured. Upon my husband questioning this, she then does not honour her first appointment and then doesn’t communicate and again, we had to push for an appointment which she came and had no concerns because we live in a secure home and we would’ve installed even extra fencing for fernie. Now upon arriving today, we are told fernie is not available and now Aspen is available- which now makes sense on the unprofessional and uncouthe treatment we received from the shelter!!!!

It’s apparent that beyond us being undermined disgustingly, the Color of our skin is also a factor. If you really want loving homes for the little ones, why be ****s and unprofessional? What prevented the shelter from being sincere and professional enough-to tell us straight up that someone amongst the Staff wanted fernie for themselves and we were just merely deco to toy around with our time and effort?! Having already purchased toys, a bed and fencing- the lady decides to take us for a ride and treat us like the trash you guys assume we are! This will definitely not be let go, until you state clearly the race you guys prefer or better yet, change your ways! It’s uncouthe and downright shameful….

You knew exactly that you didn’t want us to take Fernie in, so you pulled a very petty and below the belt excuse, when you didn’t even know where to enter our premises because that’s how secure they are! You only did this because you felt or assumed just by looking at us we were not worthy and it was evident by you constantly repeating how we should come by and look at other dogs! Imagine how inhumane.. now we have to prove ourselves worthy just for someone to deem us proper?! Absolute hogwash.

Very unprofessional bunch of people and selfish too