Disappointed client

Customer communication service of this agency does not even deserve a star. Who ever is in charge of their WhatsApp and mailbox has failed dismally at this job. Messages aren't responded to and when they eventually respond they give half feedback that makes absolutely no sense. This company needs to invest in competent staff to manage these communication platforms before they start losing business. It's like cracking your skall reaching out to them. Worse they don't have a phone line you can reach them on. Requests for call backs are ignored same as whatsapp queries.