Hatfield Motor Group
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Hatfield Motor Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Hatfield Motor Group across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My car lid a maintenance light at 15 000 and this was after took it to Woodmead for the 1st service of 10 000 km. I understood that even when I was taking the car there was no light. I then decided to call the dealership to ask if they can help with switch off the light and I spoke to Ashley and she advised that she will get one of the guys in the workshop to call me. The next day there was no call and I called again and Mpumi answered and said she will pass the massage to Ashley to call me back. Still didn't get a call on the 4th day I called and the guy answered a call and told me that Ashley is busy with a client, I the said I will hold and I was put on hold for close to 15 minutes until the phone hung up. I then drove to Woodmead to get this sorted and when I got the Ashley told me that she spoke to Rendani to call me and didn't take accountability for that. She then asked another gentleman to assist with resetting that light and I got even angrier that I drove over 20 km for such a simple process that someone could have took 2 munites to call me and I sort it out myself.
1 reviews | Active since Jan 2020
My car lid a maintenance light at 15 000 and this was after took it to Woodmead for the 1st service of 10 000 km. I understood that even when I was taking the car there was no light. I then decided to call the dealership to ask if they can help with switch off the light and I spoke to Ashley and she advised that she will get one of the guys in the workshop to call me. The next day there was no call and I called again and Mpumi answered and said she will pass the massage to Ashley to call me back. Still didn't get a call on the 4th day I called and the guy answered a call and told me that Ashley is busy with a client, I the said I will hold and I was put on hold for close to 15 minutes until the phone hung up. I then drove to Woodmead to get this sorted and when I got the Ashley told me that she spoke to Rendani to call me and didn't take accountability for that. She then asked another gentleman to assist with resetting that light and I got even angrier that I drove over 20 km for such a simple process that someone could have took 2 munites to call me and I sort it out myself.
1 reviews | Active since Jan 2020
I recently started assisting my daughter to buy a new car and the first dealership we contacted was Mahindra Fourways. I noted to them that I have an excellent condition 2015 BMW X3 Executive 2.0D X-drive with full BMW service history to trade and that there is a settlement. I did my homework and a few dealerships gave me an estimation of R160K but I expected a bit more. Gues what, Mahindra Fourways offered me R110K... This car sell on Cars.co.za and other online car sales sites minimum R170K up to R300K. So, I take this as an insult from Mahindra Fourways as they clearly were out to do us in. And they send me an email from a no-reply email address. Typical of an unprofessional dealership. Pathetic
1 reviews | Active since Jan 2020
I recently started assisting my daughter to buy a new car and the first dealership we contacted was Mahindra Fourways. I noted to them that I have an excellent condition 2015 BMW X3 Executive 2.0D X-drive with full BMW service history to trade and that there is a settlement. I did my homework and a few dealerships gave me an estimation of R160K but I expected a bit more. Gues what, Mahindra Fourways offered me R110K... This car sell on Cars.co.za and other online car sales sites minimum R170K up to R300K. So, I take this as an insult from Mahindra Fourways as they clearly were out to do us in. And they send me an email from a no-reply email address. Typical of an unprofessional dealership. Pathetic
1 reviews | Active since Jan 2020
Phillip form Hatfield group Midrand was professional and friendly throughout the entire process of information sharing and closing the deal. If you are looking into purchasing a vehicle you will be in safe and professional hand with Phillip.
1 reviews | Active since Jan 2020
Phillip form Hatfield group Midrand was professional and friendly throughout the entire process of information sharing and closing the deal. If you are looking into purchasing a vehicle you will be in safe and professional hand with Phillip.
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