1 reviews | Active since Member
My car lid a maintenance light at 15 000 and this was after took it to Woodmead for the 1st service of 10 000 km. I understood that even when I was taking the car there was no light. I then decided to call the dealership to ask if they can help with switch off the light and I spoke to Ashley and she advised that she will get one of the guys in the workshop to call me. The next day there was no call and I called again and Mpumi answered and said she will pass the massage to Ashley to call me back. Still didn't get a call on the 4th day I called and the guy answered a call and told me that Ashley is busy with a client, I the said I will hold and I was put on hold for close to 15 minutes until the phone hung up. I then drove to Woodmead to get this sorted and when I got the Ashley told me that she spoke to Rendani to call me and didn't take accountability for that. She then asked another gentleman to assist with resetting that light and I got even angrier that I drove over 20 km for such a simple process that someone could have took 2 munites to call me and I sort it out myself.