False advertising to get the *** to buy products

I was very disappointed with the services that I received from Canal Walk Havaianas. We walked into the Havaianas store and wanted to buy a pair of their pride range sandals.

The store had an adverti*****t on their counter which stated 50% of all pride styles. The pair that I took was R399, however when it was scanned the price was R250.

I insisted on paying only R200 because that is what I was supposed according to the visual advertiser.

The store manager came out and said it is R250, I asked how is it possible if their adverti*****t state 50% off. I would accept paying R250 if their adverti*****t said UP TO 50% off, however this was not the case.

I had look on your website where it clearly says 37% off with the price R250. This is a true example of false and misleading advertising.

The manager phoned the very arrogant operational manager, Angela Kruse. She insisted that we have to pay the price on the screen and informed the manager to not honour the 50% off as their adverti*****t states

My consumer rights were totally disregarded and also disregarded my rights as paying the correct price as advertised.

I also feel embarrassed and ashamed that this is the way that Havaianas is treating the LGBTQIA+. While trying to support the community they instead treat us arrogantly and disregard our consumer rights.

The store manager also mentioned that we are not the first consumer to complain about this. However they haven’t removed the misleading adverti*****t and still busy exploiting more consumers.

I am still proud to wear my LGBTQIA+ flops, but ashamed to wear a brand that are just pushing the marginalised community further away instead of supporting them.

I am more that happy to provide pictures to prove this false advertising and disregarding of consumer rights.