PATHETIC CUSTOMER SERVICE AND STILL WAITING ON MY REFUND.

Bad customer service and even worse been waiting for my refund for more then 12 days already. I had to pay for my own shoes to be collected R99, that was too big when it arrived even though it was my size. I am discussed with the service and with the fact that I have wait for my own money so long, this place should be shut down and asses by the Consumer Protection Act, they clearly misleading customer with the information in the website, till today I still did not receive my refund. I WILL NEVER BUY FROM THEM AGAIN.