I’m extremely disappointed with the service I have received from this dealership regarding an ongoing battery fault on my vehicle

I’m extremely disappointed with the service I have received from this dealership regarding an ongoing battery fault on my vehicle. I have had to bring my car in multiple times for the same issue, yet each visit has resulted in me being sent from pillar to post. I am repeatedly told that the battery has been tested and that everything is “fine,” but there is never any documentation or written report provided to support what the service advisor tells me. This lack of a proper paper trail makes the entire process feel disorganized and unprofessional. In December 2025, I was informed that a warranty claim would be submitted to address the problem. After that conversation, there was complete silence from the dealership. No updates, no communication, and no follow-up. It was only when I personally followed up again in March 2026 that the matter resurfaced.