Active since Aug 2012
I’m extremely disappointed with the service I have received from this dealership regarding an ongoing battery fault on my vehicle. I have had to bring my car in multiple times for the same issue, yet each visit has resulted in me being sent from pillar to post. I am repeatedly told that the battery has been tested and that everything is “fine,” but there is never any documentation or written report provided to support what the service advisor tells me. This lack of a proper paper trail makes the entire process feel disorganized and unprofessional. In December 2025, I was informed that a warranty claim would be submitted to address the problem. After that conversation, there was complete silence from the dealership. No updates, no communication, and no follow-up. It was only when I personally followed up again in March 2026 that the matter resurfaced.
<p>I purchased a deal on daddys deals and received a bad response from the merchant. I dont want to redeem the voucher now and use daddy's deals services as they are pathetic. I requested a refund on 30 November 2016 (ticket number 960012) and I called on 12 December to follow up. I was told I would receive feedback the same day (12/12/2016) and I am still waiting. Now when I call the customer care number it says number busy. I want my money back as I want nothing to do with you or your merchants. </p>
I called Discovery Insure on 4 November 2015 requesting a quote. It was provided and when I followed up on 6 November 2015 to commence cover it was indicated that the quote could not be picked up on the system. The consultant who assisted promised to follow up and get back to me. On Monday the 9th I called Discovery again in the morning and the quote that was referred to was no in agreement with what they had sent me on the 4th. The consultant Mpho Motwa promised to get back to me with feedback. I called again at around 5:30 and I was told that she had already left for home. She hadn't provided me with feedback as promised. I have been chasing Discovery since 6 November with no luck. I have been a premium paying loyal customer since 2013 and sadly today marks the end of my journey with them. I am so disappointed. Its as if they couldnt care less and no longer care about me as their client even though I want to add to my existing policy which will mean additional premium income for them.
You are sure to get the worst service ever from these dealerships. Instead of assisting with after sales problems they will just want to sell you a new car. Forget about after sales service! Instead they suggest that you trade in your model for a newer one. I would be out of my mind to buy another Hyundai in my life. What gives me the confidence that should I have problems with the new one I will get some assistance if any? I wouldn't advise anyone to buy a Hyundai, total waste of money. Worst after sales service ever! All they want is your money but the minute you have a problem they all back away. Buy one and you will regret it. Trust me I know after owning two in my lifetime. Time for a change! Goodbye to the worst car brand! Hello peace of mind!
I called in to Discovery Insure this afternoon to update my policy details and what great service I received from the call centre agent. He was so professional and prompt. When he was unsure of the effect this change would have on my premium just based on what I was telling him, he made an effort to consult his team and get back to me with a factual answer. In today's world its rare that you received such prompt and well informed assistance. A great effort on Discovery's part and the best part is that my premium didn't change! The best insurer!!! Thank you Mzwandile you rock!
I completed an on line form for King Price to contact me for a quotation for a new vehicle on 03/03/2015. I received a call from a gentleman who I asked to call me back at lunch time. When he called during lunch time I asked him to provide me with a quotation. At first he said I should take note that the quotation is only valid for 30 days and therefore seemed reluctant to provide me with a quotation. He said in the call that I have the option to select my excess. However once he was done with the underwriting he said my premium would be R2500 with an excess of R4500. I then asked him to email me these details, he said he would but he never did. This goes to show how seriously King Price takes their customers and makes one wonder how great their service would be once you join me. Thanks for nothing. I will take my business elsewhere, I dont want to deal with lazy people, too lazy to even make a sale.
I have been over billed by cell c who initially confirmed through writing that they will only be billing R39 per month. Each time they promise to get back to me and follow up on my query to this day I am still waiting. Cell is pretty useless if you ask me and has no consideration for their clients even though they them self confirmed in writing the amount that they will be billing me. I want my money back.
I am so disappointed in the after sales service offered by Hyundai South Africa. They have not responded to my previous report and also do not respond on twitter. I have had it with this brand. I want nothing to do with them anymore. The clever people at the branch at Wonderboom suggested that I take my radio in to CRS Audio who have now messed up my radio even further. After taking it out they told me that they could not repair it and didn't bother to put it back in. Now I am driving around radio less with a hole in the dash. All thanks to the referral at Wonderboom and the Service Advisor at Sandton who suggested that I take my radio to an external service provider. Where have you seen a car manufacturer refer you to some chop shop on a corner to fix their brand? Goes to show how little confidence you have in your own brand. I am still waiting for the service manager at Wonderboom to call me. To this day he never bothered to. HOW USELESS!!! I cant wait to get rid of this useless brand! Dont bother with them they will not help you ever with their own brand!
I booked in my car at Hyundai Sandton for the radio to be repaired. The Service Advisor assigned to me was Janet Mothoagae. During the day she did not keep in touch with me as indicated in the sms that I received earlier. Needless to say my problem was not solved. In fact I was the one who picked up my phone and called after I had received an sms that my vehicle was now in the wash. How can you wash the car and offer to repair my windscreen chip marks (not what I had brought it in for) without letting me know if you managed to fix the actual problem i.e. the radio?!! I arrived after 3pm to come and collect my car when I arrived Janet was having a nice chat with the other staff and attending to her children instead of attending to customers. They brought my vehicle to the front and she told the gentleman who brought my car to give me the keys. She didnt even take the time to let me know what was wrong with my car and why my problem could not be solved. I got up and asked her if there is anything I should know or sign? She said no and wasted time in getting me the number for the external service provider who is to assist. I am disappointed in Hyundai, little confidence in your brand!
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