Haval Centurion
Claimed Business
AI Review Summary
Based on recent customer reviews, Haval Centurion receives overwhelmingly positive feedback for its sales experience, with sales consultant Chene Oosthuizen earning exceptional praise for her professionalism, product knowledge, and willingness to go the extra mile. Customers describe the car-buying process as seamless, transparent, and enjoyable. However, notable concerns arise around the service and repairs department, where customers report prolonged vehicle hold times, poor communication, being given the runaround, and allegations of unauthorized add-ons to finance agreements. These negative experiences, though fewer, point to serious trust and after-sales service issues.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
66
Recommended: Very Likely
Review Distribution
4.5|22 Reviews
May '25 - Apr '26
5(86.4%)
4(0%)
3(0%)
2(0%)
1(13.6%)
5(86.4%)
4(0%)
3(0%)
2(0%)
1(13.6%)
Frequently Asked Questions About Haval Centurion
Based on recent customer reviews, Haval Centurion receives overwhelmingly positive feedback for its sales experience, with sales consultant Chene Oosthuizen earning exceptional praise for her professionalism, product knowledge, and willingness to go the extra mile. Customers describe the car-buying process as seamless, transparent, and enjoyable. However, notable concerns arise around the service and repairs department, where customers report prolonged vehicle hold times, poor communication, being given the runaround, and allegations of unauthorized add-ons to finance agreements. These negative experiences, though fewer, point to serious trust and after-sales service issues.
Haval Centurion has a TrustIndex of 0 out of 10 on Hellopeter, based on 22 reviews in the last 12 months. Hellopeter has tracked Haval Centurion across 37 total reviews. How is the TrustIndex calculated? →
Recent reviews (22)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNS
Noyolo S
1 reviews | Active since Jan 2020
13 Mar 2026, 11:10
I’m extremely disappointed with the service I have received from this dealership regarding an ongoing battery fault on my vehicle
I’m extremely disappointed with the service I have received from this dealership regarding an ongoing battery fault on my vehicle. I have had to bring my car in multiple times for the same issue, yet each visit has resulted in me being sent from pillar to post. I am repeatedly told that the battery has been tested and that everything is “fine,” but there is never any documentation or written report provided to support what the service advisor tells me. This lack of a proper paper trail makes the entire process feel disorganized and unprofessional. In December 2025, I was informed that a warranty claim would be submitted to address the problem. After that conversation, there was complete silence from the dealership. No updates, no communication, and no follow-up. It was only when I personally followed up again in March 2026 that the matter resurfaced.
Helpful (0)
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Noyolo S
1 reviews | Active since Jan 2020
13 Mar 2026, 11:10
I’m extremely disappointed with the service I have received from this dealership regarding an ongoing battery fault on my vehicle
I’m extremely disappointed with the service I have received from this dealership regarding an ongoing battery fault on my vehicle. I have had to bring my car in multiple times for the same issue, yet each visit has resulted in me being sent from pillar to post. I am repeatedly told that the battery has been tested and that everything is “fine,” but there is never any documentation or written report provided to support what the service advisor tells me. This lack of a proper paper trail makes the entire process feel disorganized and unprofessional. In December 2025, I was informed that a warranty claim would be submitted to address the problem. After that conversation, there was complete silence from the dealership. No updates, no communication, and no follow-up. It was only when I personally followed up again in March 2026 that the matter resurfaced.
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Replies (0)SM
Sinakho M
1 reviews | Active since Jan 2020
3 Dec 2025, 07:46
Haval Centurion is a ****
My car has been at Haval Centurion for the past three weeks, and it doesn’t seem like I’ll be getting it back anytime soon. I initially had a clutch issue in April, which they repaired and charged me over R20,000 for. I paid that amount in full. However, the same issue occurred again in the first week of November. Despite being told I have a one-year warranty, they now claim I need to pay an additional R25,000. I refused and said I would collect my car because I’m not paying that amount. Since then, every time I call, I’m given the runaround. I’ve been dealing with a very rude representative named Nicola, who either ignores my calls or fails to call back as promised. They keep saying they’re waiting for @HavalSA to approve the repair, but honestly, should that take 3–4 weeks? I’m extremely disappointed. Never take your car there—you’ll regret it. The service is poor all around.
Helpful (0)
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Sinakho M
1 reviews | Active since Jan 2020
3 Dec 2025, 07:46
Haval Centurion is a ****
My car has been at Haval Centurion for the past three weeks, and it doesn’t seem like I’ll be getting it back anytime soon. I initially had a clutch issue in April, which they repaired and charged me over R20,000 for. I paid that amount in full. However, the same issue occurred again in the first week of November. Despite being told I have a one-year warranty, they now claim I need to pay an additional R25,000. I refused and said I would collect my car because I’m not paying that amount. Since then, every time I call, I’m given the runaround. I’ve been dealing with a very rude representative named Nicola, who either ignores my calls or fails to call back as promised. They keep saying they’re waiting for @HavalSA to approve the repair, but honestly, should that take 3–4 weeks? I’m extremely disappointed. Never take your car there—you’ll regret it. The service is poor all around.
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Theodorah T
1 reviews | Active since Jan 2020
11 Oct 2025, 17:54
Added polici twithojt
I bought a car last at haval last financed by MFC. Principal amount was R419 000 but to my surprise they claimed R451 000 from the bank due to additional rim and tire insurance also extended warranty. These things I can afford to pay cash for them when needed. I was only asked for life cover which I declined the rest was added without my consent. Disappointed ☹️ and hurt
Helpful (0)
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Theodorah T
1 reviews | Active since Jan 2020
11 Oct 2025, 17:54
Added polici twithojt
I bought a car last at haval last financed by MFC. Principal amount was R419 000 but to my surprise they claimed R451 000 from the bank due to additional rim and tire insurance also extended warranty. These things I can afford to pay cash for them when needed. I was only asked for life cover which I declined the rest was added without my consent. Disappointed ☹️ and hurt
0
Replies (0)zW
zandile W
1 reviews | Active since Jan 2020
25 Aug 2025, 18:25
Excellent service
I recently purchased my latest car from Centurion Haval, and I can confidently say it was the smoothest and most enjoyable car-buying experience I’ve ever had. From the moment I walked in, the team treated me with genuine warmth and professionalism. They made the entire process completely seamless — from explaining my options, assisting with finance, to handing over the keys. Every step was handled with clarity, efficiency, and care, which really took away the usual stress that comes with buying a car. What stood out most was their excellent communication and the way they went the extra mile to ensure I was comfortable and happy with my choice. The staff were knowledgeable, friendly, and truly focused on making sure I drove away satisfied. Thanks to Centurion Haval, I am now enjoying my new car with peace of mind, knowing I received not only a fantastic vehicle but also outstanding service. I highly recommend them to anyone looking for a hassle-free, professional, and positive experience when buying a car.
Helpful (0)
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zandile W
1 reviews | Active since Jan 2020
25 Aug 2025, 18:25
Excellent service
I recently purchased my latest car from Centurion Haval, and I can confidently say it was the smoothest and most enjoyable car-buying experience I’ve ever had. From the moment I walked in, the team treated me with genuine warmth and professionalism. They made the entire process completely seamless — from explaining my options, assisting with finance, to handing over the keys. Every step was handled with clarity, efficiency, and care, which really took away the usual stress that comes with buying a car. What stood out most was their excellent communication and the way they went the extra mile to ensure I was comfortable and happy with my choice. The staff were knowledgeable, friendly, and truly focused on making sure I drove away satisfied. Thanks to Centurion Haval, I am now enjoying my new car with peace of mind, knowing I received not only a fantastic vehicle but also outstanding service. I highly recommend them to anyone looking for a hassle-free, professional, and positive experience when buying a car.
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Replies (0)MM
Mr. Mckay
1 reviews | Active since Jan 2020
30 May 2025, 14:38
Chene assisted me in a test drive and it was a wonderful experience
Chene assisted me in a test drive and it was a wonderful experience. Will reconnend her to anyone. Thanks Haval Centurion. Keep up the good work. Chene is willing go the extra mile and knows her story around the haval brand.
Helpful (0)
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Mr. Mckay
1 reviews | Active since Jan 2020
30 May 2025, 14:38
Chene assisted me in a test drive and it was a wonderful experience
Chene assisted me in a test drive and it was a wonderful experience. Will reconnend her to anyone. Thanks Haval Centurion. Keep up the good work. Chene is willing go the extra mile and knows her story around the haval brand.
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Replies (0)J
John
1 reviews | Active since Jan 2020
30 May 2025, 06:49
Chene Oosthuizen assisted with the purchase of a Jolion Pro Super Lux
Chene Oosthuizen assisted with the purchase of a Jolion Pro Super Lux. From the first interaction to evaluate and assisting with a final model selection,through all the questioning and all the administrative matters she provided a magnificent service...a true ambassador for the Dealership and the Brand.
Helpful (0)
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John
1 reviews | Active since Jan 2020
30 May 2025, 06:49
Chene Oosthuizen assisted with the purchase of a Jolion Pro Super Lux
Chene Oosthuizen assisted with the purchase of a Jolion Pro Super Lux. From the first interaction to evaluate and assisting with a final model selection,through all the questioning and all the administrative matters she provided a magnificent service...a true ambassador for the Dealership and the Brand.
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Michael
1 reviews | Active since Jan 2020
30 May 2025, 06:31
I had the ultimate best experience at Haval Centurion! Not only was the staff very friendly and helpful, but Chené Oosthuizen went the extra mile to make my experience incredibly fun
I had the ultimate best experience at Haval Centurion! Not only was the staff very friendly and helpful, but Chené Oosthuizen went the extra mile to make my experience incredibly fun. Her knowledge about these cars are insane! Thank you Chené! I will always recommend everyone I know to come to you to get the best experience in buying a new Haval😄!
Helpful (0)
|Replies (0)M
Michael
1 reviews | Active since Jan 2020
30 May 2025, 06:31
I had the ultimate best experience at Haval Centurion! Not only was the staff very friendly and helpful, but Chené Oosthuizen went the extra mile to make my experience incredibly fun
I had the ultimate best experience at Haval Centurion! Not only was the staff very friendly and helpful, but Chené Oosthuizen went the extra mile to make my experience incredibly fun. Her knowledge about these cars are insane! Thank you Chené! I will always recommend everyone I know to come to you to get the best experience in buying a new Haval😄!
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Replies (0)