Haval Ontdekkers bias service

Haval Ontdekkers normally drops me off at home at Soweto when i bring the car for service, today they told me they only dropping people staying 15 minutes from their station. This is pathetic because this then place all Haval owners living in Soweto at a disadvantage, we don't have Haval in Soweto. I think this company only caters for certain people there was a guy who stays in Krugersdorp more than 15 minutes drive but was delivered, not for everybody, now my day is mixed up. Wrote a complaint to Deon but no response, what a bad service!!!