1 reviews | Active since Member
Would never recommend this branch to anyone. Took my Jolion in as there was a loss of power. Was told after 3 days of them not finding a issue the clutch had burnt out and i needed to pay R21k to fix it. The car is brand new and only has 37000kms on the clock. I asked if it was covered by the warranty and was told the clutch will never be covered i need to pay. Service manager was very arrogant and unfriendly. I asked if they had bothered to open the clutch and see if there was any warranty issues. Was told they didnt open it up but nothing would be valid anyway for a warranty claim. I contacted the branch i bought the car from and they told me a very different story and recommended i bring the car straight to them...... So after 3 days of Kempton Branch having my car, doing nothing they still charged me R850 "diagnostics test" which i wasnt allowed to see when i asked for it. I took my car to the dealership i bought it from and the whole clutch was replaced under Warranty. Never Ever Again will i used the Kempton Park Branch. Completely useless and unwilling to help!