Dishonest Salesman HAVAL MENLYN

Worst Client experience from a Dishonest Salesman (Haval Menlyn). We bought a new car in December 2023 after being in an accident. We told the salesman we had a minor shortfall after the bank settled the old car. One of the condition of sale was that to be added to the new car transaction,I was instore with my wife and we were veery clear. The salesman was very clear that will not be an issue . We also looked for deals with payment holiday,We were shopping Round and that incentive is a benefit to new clients as we are aware. They promised 2 months(even went as far as paying for 1X month installatment) That is expected as one of the options we had offered 90 days Payment holiday. The salesman(Paul) Showed us figures and said that INCLUDED The shortfall. That turned out to be a Complete LIE, We became aware as our previous bank told us that the shortfall was not covered. We only found out yesterday (9th Jan 2023)We called the Branch (Haval Menlyn)Immediately.

We were met by an Unhelpful,Egotistic,Arrogant ,Patronizing Manager who simply said,I can't help you ,besides Your Bank had paid already there is nothing you can do,I'd like to see you try. I told him because of the dishonesty from your salesman we have all the intention to bring back the car,This is surely not Haval SA stands for, We are convinced this is a Branch issues not the Brand and need intervention. We are disappointed after being taken advantage of by a ************ Salesman who would do anything for a sale including lying. My Contact 0737756011