Disaster at Haval Milnerton

I bought a brand new Haval Jolion pro from Haval Milnerton. Upon me driving the car (a few days after delivery as I was out of town), I noticed a vibration which I felt was coming from the tyres. The vehicle was booked into the workshop in Durban as this is where we live, they concluded it was a Tyre issue and they cannot fix Tyre issues and I should contact the dealership. After a discussion with the sales lady, I was advised to go to a Hi-q or tiger wheel, which I did both. Tiger wheel was a lot more thorough as they diagnosed the car having the front rims buckled (damaged) and all 4 tyres having flat spots. Haval Milnerton required that I take the car for another opinion which I did. After 3 hours at another Tyre specialist of their choice, they told me they could not conclude the fault as they do not trust the integrity of their equipment as they feel it needs calibration. After a discussion with the manager, he apologized for the messing around and I expressed my feelings that they are looking got a favourable report on their side to avoid costs. He refuted this claim, I then asked him what does he want me to do. He said he will speak to his management and advise me. They never ever got back to me. I then approached Haval customer care which have been of no help thus far. They claimed they are waiting for a wheel alignment report, but it’s been 2 weeks of waiting.

Haval Milnerton is not the place I would recommend buying a car. They fail to take responsibility for a defect which was proven by one of the best in the Tyre business. They also fail dismally at communication. Their prices are great, but not worth the trouble you might find yourself in if you do business with them.