Haval Rustenburg
Claimed Business
|1.5|2 Reviews (last 12 months)|This business does not respond to reviews
Haval Rustenburg
Claimed Business
|1.5
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1.5|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Merna M
1 reviews | Active since Jan 2020
26 Feb 2026, 10:56
Poor Service from Haval Rustenburg
My mother purchased a brand new red GWM Jolion from Haval Rustenburg on 10 November 2025. Shockingly, the car broke down on 22 December 2025 with a “Gearbox Overheating” warning after only a month of use. The dealership collected the vehicle promptly, but since then, no diagnosis has been provided, and the car has been left at the workshop for over two months. The service and response from the dealership have been terrible and disrespectful. She was first given a courtesy car, which was later taken back after being sold to another client. She was then handed a heavily branded GWM bakkie with no diesel in it, while the previous courtesy car was taken from her with a quarter tank of petrol. Not only was this unfair, but expecting her to drive a vehicle covered in dealership branding means she is advertising for them, despite being deeply unhappy with their service. A brand-new car should not break down within a month, and the dealership’s failure to provide timely updates or proper courtesy arrangements has caused her great inconvenience.
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Merna M
1 reviews | Active since Jan 2020
26 Feb 2026, 10:56
Poor Service from Haval Rustenburg
My mother purchased a brand new red GWM Jolion from Haval Rustenburg on 10 November 2025. Shockingly, the car broke down on 22 December 2025 with a “Gearbox Overheating” warning after only a month of use. The dealership collected the vehicle promptly, but since then, no diagnosis has been provided, and the car has been left at the workshop for over two months. The service and response from the dealership have been terrible and disrespectful. She was first given a courtesy car, which was later taken back after being sold to another client. She was then handed a heavily branded GWM bakkie with no diesel in it, while the previous courtesy car was taken from her with a quarter tank of petrol. Not only was this unfair, but expecting her to drive a vehicle covered in dealership branding means she is advertising for them, despite being deeply unhappy with their service. A brand-new car should not break down within a month, and the dealership’s failure to provide timely updates or proper courtesy arrangements has caused her great inconvenience.
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Thabang M
1 reviews | Active since Jan 2020
1 Aug 2025, 15:44
Very Disrespectful and Unwelcoming Experience at Haval Rustenburg
I visited the Haval dealership in Rustenburg this afternoon around 16:00 and was deeply disappointed by the service I received. When I walked in, none of the staff acknowledged me or offered assistance, despite several people being visibly present. I walked around the floor by myself and eventually sat in one of the Haval Jolion vehicles to get a feel for the interior something any interested customer might do. A white male salesperson who I believe is named Jacque, based on a name tag I saw in one of the glass window offices and as he was the only visible male staff member matching the name approached and knocked on the window. After I stepped out, he asked why I was sitting in the car. I told him I was just feeling it out and then asked about the price range. He told me the cars range from R370,000 to R417,000 and when I asked what the difference was between the base and top model, he said things like sunroof, more power, etc. But then, quite dismissively, he said he found it “weird” that I came in, sat in the car, and asked what he called “obvious” questions. I explained to him that I was not expected to know the specs offhand and that I was genuinely there to inquire about trading in my wife’s Chery Tiggo 4Pro. But he continued to make me feel uncomfortable and suspicious, as if I had no right to be there or was wasting his time. At that point, I felt so disrespected that I decided to leave. He didn’t try to assist me further, he simply moved on to another customer. This was by far the worst dealership experience I’ve had. I walked in with genuine interest and left feeling judged, unwelcome, and humiliated. Based on this experience, I will not return to Haval Rustenburg and cannot recommend them to anyone who expects to be treated with dignity and professionalism.
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Thabang M
1 reviews | Active since Jan 2020
1 Aug 2025, 15:44
Very Disrespectful and Unwelcoming Experience at Haval Rustenburg
I visited the Haval dealership in Rustenburg this afternoon around 16:00 and was deeply disappointed by the service I received. When I walked in, none of the staff acknowledged me or offered assistance, despite several people being visibly present. I walked around the floor by myself and eventually sat in one of the Haval Jolion vehicles to get a feel for the interior something any interested customer might do. A white male salesperson who I believe is named Jacque, based on a name tag I saw in one of the glass window offices and as he was the only visible male staff member matching the name approached and knocked on the window. After I stepped out, he asked why I was sitting in the car. I told him I was just feeling it out and then asked about the price range. He told me the cars range from R370,000 to R417,000 and when I asked what the difference was between the base and top model, he said things like sunroof, more power, etc. But then, quite dismissively, he said he found it “weird” that I came in, sat in the car, and asked what he called “obvious” questions. I explained to him that I was not expected to know the specs offhand and that I was genuinely there to inquire about trading in my wife’s Chery Tiggo 4Pro. But he continued to make me feel uncomfortable and suspicious, as if I had no right to be there or was wasting his time. At that point, I felt so disrespected that I decided to leave. He didn’t try to assist me further, he simply moved on to another customer. This was by far the worst dealership experience I’ve had. I walked in with genuine interest and left feeling judged, unwelcome, and humiliated. Based on this experience, I will not return to Haval Rustenburg and cannot recommend them to anyone who expects to be treated with dignity and professionalism.
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