1 reviews | Active since Member
I trusted the dealership to provide me with a new 2025 vehicle. Upon my last inspection today 10 Feb 2025, before I wanted to make the purchase, I looked at the brake discs, and they had ridges. How does a new vehicle with only 54km (of which I test drove +- 4km) get brake disc ridges? Nobody could answer, not the sales person, not the service advisor, never heard from the manager. In fact, the service advisor was just as baffled as I was. How could I pay all that money (and in cash) for a new vehicle that didn't have flat, smooth brake discs (in other words, new ones)? When I asked for a justification of the condition of the discs - the response was that nobody could explain, nobody could give an answer. So then, when this vehicle was brought on the carrier to Pomona and driven from Pomona to Haval Northcliff (which I've googled could be either 51, 56 or 67km - interesting when 1 starts using math to justify scenarios), was there no quality check done when receiving the vehicle into stock? Does the branch not check what they receive? I also want to mention that the vehicle chrome and plastic was actually dull - does this happen to new vehicles in storage? When I negotiated to say, change the discs to new ones and I will consider the vehicle - it was for my own cost! Lastly, when I asked to see other New vehicles to check their discs in the lot at the back, they were all smooth - I literally ran my fingers across 3 different vehicles discs.
None of this makes sense.
Please don't contact me and ask me what happened - kindly read the above summary before doing so. I really hope this is not a case of gender ************** - that I can be duped because I'm a woman. Sadly, for many service providers, I have a great deal of knowledge, and, because of my knowledge of cars, among other things, I was able to make the right decision today to not make the purchase.
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