Haval West Rand

<div>I went to Haval West Rand today to buy and fit 2 rear brake lights and when I entered towards the workshop, it was full of cars and I was told to go an park outside. It was 12 o'clock and I parked the car outside and they said Bronwyn at reception said i should wait for her to do a job card for the fitting of the globes. Jan asked where i the car and he aid it was outside and he said the mechanics cannot go to my car outside I should bring the car inside the workshop. I told him that I was told that there was no parking as the dealership had a lot of cars. i asked my son to go get the car and bring it to the workshop while I was giving Bronwyn my particulars for the job card to be completed. Later at approximately 12h05 Bronwyn said my son has scratched the dealership's car. I went outside to inspect and I found a scratch but it was not too big and I admit that that was not goo even if it was an accident because the way the cars were parked an accident was likely to happen. I called my insurance and they offered to repair the car, but Jan had already confisticated my keys , he took them form my son and he said we were going to run away and he parked the car in the workshop and he put the keys in the drawer. having acknowledged that the incident was not intentional , and after calling my insurance they issued a claim number but Jan said I should pay R800, and he later said his boss said I can pay R550 and I said I only had R450 and he said I should pay the R450, the reason I am writing this review is that I was never given an invoice of the R450 and I asked Bronwyn about it and she said she will ask Jan and I went to the new car section where I said she will find me for her to give me the invoice. The receipt I have is only the one I received after swiping my card. The attitude we received from Jan was unfriendly and I am a customer who bought the car from the same dealership an my service is done there too.

I wish we could be given the same treatment . my son is now traumatized by the way Jan took the keys from him and put it in the drawer and telling my son that he does not trust us we can go without paying and He said I must pay cash and avoid paying the access and I told him that my insurance said a third party claim does not have an access, I paid so that I can go as my son was very stressed by the incidence and the way he was treated by Jan and I was made to understand that Jan was the foreman. I do not think I will ever take my car to Haval West Rand</div>