GWM Umhlanga - Anesh Naidoo

Good day

My name is D**** B**** and within a space of less than 1 year I purchased 2 brand new cars from Anesh Naidoo at GWM/Haval Umhlanga.

I know very often we take time out to lay complaints but I took time out from my busy schedule to type this compliment. When I walked into GWM/Haval last year with my husband, people around the dealership looked at us but nobody really assisted. Anesh had spotted us and immediately walked over with a warm smile to assist my husband and I. At the time we were looking for pre-owned so we were in the wrong department but he graciously chatted to us with a smile and pointed us to the right direction. After browsing, we decided that we would rather purchase a brand new vehicle so we headed back to Haval where we met Anesh again and proceeded to purchase a 2024 Haval Jolion 1.5 Luxury. This was my first car ever and Anesh made the entire process such a pleasant one. Throughout the process he kept me on the loop with all that was happening and made sure he met my timeframe requirements. His aftersales service was just as superb, he would answer my call and assist with any query I had.

In November 2024, I looked at trading in the Jolion for another vehicle. Anesh explained the process and took us on a test drive. I was hesitant at the time due to various factors and decided to not go ahead (not related to NMI in any way).

Fast forward to April 2025, my Jolion was about to turn a year old and we decided to trade it. From the beginning, Anesh kept us informed of the processes, we viewed the P300 and we fell in love. The test drive was amazing – better than the Ford Ranger XLT and better than the Nissan Navara!

I immediately knew the P300 was for me and I expressed this to Anesh. He quickly began his paperwork because I wanted to take home my new P300 as soon as possible. Anesh listened to every little detail I spoke about. He was patient with me whilst I kept going back and forth between colours I liked and accessories that I wanted to add. He explained pros and cons given the type of business we are into (logistics) and made my decisions so much easier.

GWM, what you guys have with Anesh is so rare. I have walked out of dealerships purely based on the service I received – or rather the lack of it. I can confirm, I am a GWM girl and I will always come back to you guys because Anesh and his service has made a special place in my heart. I don’t know if you guys do employee of the month or have any rewards systems in place but please look into this because in the world of sales, its intense but I would rather pay more at GWM and get great service than save money and get treated badly.

To Anesh: THANK YOU for your amazing service. I hope you know what a big impact you have made in my life. I appreciate all your hard work and efforts and they never ever go unnoticed.