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Active since Jul 2024
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5 reviews12 months ago
GWM Umhlanga - Anesh Naidoo
Good day My name is D**** B**** and within a space of less than 1 year I purchased 2 brand new cars from Anesh Naidoo at GWM/Haval Umhlanga. I know very often we take time out to lay complaints but I took time out from my busy schedule to type this compliment. When I walked into GWM/Haval last year with my husband, people around the dealership looked at us but nobody really assisted. Anesh had spotted us and immediately walked over with a warm smile to assist my husband and I. At the time we were looking for pre-owned so we were in the wrong department but he graciously chatted to us with a smile and pointed us to the right direction. After browsing, we decided that we would rather purchase a brand new vehicle so we headed back to Haval where we met Anesh again and proceeded to purchase a 2024 Haval Jolion 1.5 Luxury. This was my first car ever and Anesh made the entire process such a pleasant one. Throughout the process he kept me on the loop with all that was happening and made sure he met my timeframe requirements. His aftersales service was just as superb, he would answer my call and assist with any query I had. In November 2024, I looked at trading in the Jolion for another vehicle. Anesh explained the process and took us on a test drive. I was hesitant at the time due to various factors and decided to not go ahead (not related to NMI in any way). Fast forward to April 2025, my Jolion was about to turn a year old and we decided to trade it. From the beginning, Anesh kept us informed of the processes, we viewed the P300 and we fell in love. The test drive was amazing – better than the Ford Ranger XLT and better than the Nissan Navara! I immediately knew the P300 was for me and I expressed this to Anesh. He quickly began his paperwork because I wanted to take home my new P300 as soon as possible. Anesh listened to every little detail I spoke about. He was patient with me whilst I kept going back and forth between colours I liked and accessories that I wanted to add. He explained pros and cons given the type of business we are into (logistics) and made my decisions so much easier. GWM, what you guys have with Anesh is so rare. I have walked out of dealerships purely based on the service I received – or rather the lack of it. I can confirm, I am a GWM girl and I will always come back to you guys because Anesh and his service has made a special place in my heart. I don’t know if you guys do employee of the month or have any rewards systems in place but please look into this because in the world of sales, its intense but I would rather pay more at GWM and get great service than save money and get treated badly. To Anesh: THANK YOU for your amazing service. I hope you know what a big impact you have made in my life. I appreciate all your hard work and efforts and they never ever go unnoticed.
0 replies
19 months ago
NMG Benefits - Worst Ever
WORST EXPERIENCE EVER!!! I app**** for a 2 pot claim on 01/09/2024 and till date have not been paid out. The claim was submitted via whatsapp and thereafter there was NO communication, When I called, I advised that NMG was having system issues. Had I not called, I would have not been made aware and NMG would have just kept quiet. I called and spoke to GIFT KOENAITE who has helped me but keeping me updated but if NMG has interal system errors, why must a member suffer? We have had colleagues apply weeks after me and got their monies within 7 days but I am still waiting. On top of all of this, they want to charge me an admin fee?!? The service is pathetic. When you call the call centre, the call is dropped or you wait for 30 minutes and they supposedly transfer you to the correct dept but actually cut the call on you. I dont know how employers choose funds but this is not on
53 replies
19 months ago
Capitec - allowing ****mers to **** - no help from ***** dept
FNB Reference: 2024-2793827 I was involved in a **** and I had paid money from my FNB acc to the ****mer (I didnt know at the time) who has a Capitec account. Upon finding out it was a **** I logged a ***** case with FNB on 24th August 2024 as well as opened a case at SAPS. Till date nothing has been done. Thabo Lebepe from FNB just keeps advising that he is following up with Capitec but nothing is happening. Guys its almost a month and FNB and Capitec have done nothing but allow a ****mer to **** because no action has been taken! Capitec, are you encouraging ****ming and crime by allowing these to take place so easily? Why hasn’t the ****mers account been blocked and monies transferred back to me? Why is this taking so long? Why is there no feedback? Please rethink who you bank with, these guys don’t care because they get their monthly fee and will not help you when help is needed.
106 replies
19 months ago
FNB - No help from ***** department
Reference: 2024-2793827 I was involved in a **** and I had paid money from my FNB acc to the ****mer (I didnt know at the time). Upon finding out it was a **** I logged a ***** case with FNB on 24th August 2024. Till date nothing has been done. Thabo Lebepe just keeps advising that he is following up with Capitec but nothing is happening. Guys its almost a month and FNB and Capitec have done nothing but allow a ****mer to **** because no action has been taken! Please rethink who you bank with, these guys don’t care because they get their monthly fee and will not help you when help is needed.
159 replies
21 months ago
Mr Price Insurance - ****!!!!
For years I have had MRP hounding me and calling me to sell me their insurances. I eventually took the bait and bought one of their policies which covers me for death, retrenchment, critical illness and hospitalisation. I was recently hospitalised and decided to submit a claim. I submitted all documents in 1 email and called the call centre to advise them. To my horror, they are not “creating” anymore claims till the new month according to Avery Padayachee. And Samke advises that the claim process takes 3-4 weeks. I was mortified. Guys, when this policy was sold to me, nobody advised me of all of this for me to make an informed decision. Nobody discussed this at all. I was told that I can submit a claim and I will be paid out immediately. These people just lie to you to sell their products. I then requested from Zaheer Abdull that I be sent the details of when and where I was advised of this process as well as the details of their compliance officer and complaints email address. He has not emailed me yet. Zaheer even confirmed they do not have processes or systems in place to tell us documents have been received and where the claim currently is at. In this age and time, how are you guys so backwards? This is utter *******. The service is bad and we are being **** to and ****** from. My documents have been submitted timeously and has sufficient information to approve and pay out my claim. Please do so before this is escalated further.
557 replies
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