Poor customer service from GWM Haval.

A bad service ive received from Haval customer service and Haval branch in Montana. On Sunday the 4th of January 2026 i had a break down, my car was towed to GWM Haval Montana to be inspected, never had anything from them until i called them to follow up on what could be the matter, After days of following up the workshop manager told me it is a manufacturer default, he said to me he will order the defective part from supply which will take few days to arrive, even today its still not there. I asked for a courtesy vehicle hence it is still under warranty, they told is not available, i then complain to Customer service and they referred me to one a lady called Mamothe Manaka she then promised us that she will organise the courtesy car for us, till today i still haven't received the courtesy car. What makes me more angry is everytime am the one who calls for follow up.