1 reviews | Active since Member
I made an online order on the 27 of july for a headboard, I followed up on the 31st of July regarding if payment has been received a lady named Cheryl said yes and advised it does take 14 days for the headboard to be made and delivered, I sent another email to check the status of delivery I was advised they had a delay, on the 24 of August I sent another one where Cheryl promised me that it will be delivered within this week, still today I am still waiting, the service received was pathetic I'm actually disgusted and annoyed of the fact that I have been lied to by this cheryl lady I have to do the run around to check for my order nothing from her side telling me about a delay this time , this really shows that it's about the money and not the customer at all, I don't even care right now about the "fake apology" line they will throw, at the end of the day I don't have my headboard on the scheduled timeframe they promised, I actually regret buying from this company and it's the rotten apples fault who cannot communicate effectively with customers such a pitty that they get hired to lie to customers, I'm very much disgusted with these people who are inconsistent, no sense of urgency just a bull of lies I want my headboard you can save the whole sorry sobby story it's meaningless anyway.